Our Blogs
Landlord Red Flags Tenants Should Watch Out For
Mar 15, 2024 | Library
Finding the perfect rental property can be an exciting and daunting task. As a tenant, you want to make sure you find a place that meets your needs and is managed by a responsible landlord. However, not all landlords are created equal, and there are some red flags...
How to Find an Eco-Friendly Property Rental
Feb 26, 2024 | Library
In recent years, the push toward sustainability has transcended mere trend status, becoming a crucial aspect of many people’s lifestyles. As awareness grows about our environmental impact, more individuals are seeking ways to live in harmony with the planet. This...
What to Look for When Touring a House for Rent
Feb 22, 2024 | Library
When touring a potential rental house, it’s vital to approach the inspection with detail and care. This is more than just choosing a place to live—it’s about finding a comfortable and safe environment for your future. A thorough inspection of each room,...
How to Secure a Rental Lease in a Competitive Market
Feb 15, 2024 | Library
Navigating the rental market can often feel like an overwhelming task, especially in areas where demand far exceeds supply. Whether you’re a first-time renter or a seasoned tenant, securing a lease in a competitive rental market requires preparation, strategy, and a...
A Few New Eviction Rules
Feb 2, 2024 | Library
Gov. Newsom just signed a bill that amends some of the tenancy termination rules under the California Tenant Protection Act of 2019 known as SB 567 Since its inception, the Tenant Protection Act of 2019 has allowed for an owner to recover possession of a rental unit...
A Few Landlord Tips For Newbies
Feb 2, 2024 | Library
Owning property is a great way to develop your net worth. However, there are responsibilities, so here’s a few helpful tips… Research Protect yourself by doing your homework on responsibilities of landlords and keep up with new information. Maintain a business mindset...
12 Ways Renters Can Show Proof of Income
Feb 2, 2024 | Library
If you have income requirements for your tenants, such as income must be at least three times the rent, then ensure an applicant meets your criteria. Here are 12 ways renters can easily show landlords proof of income. Pay Stubs Require at least the last two months pay...
5 Ways To Improve Your Rental Profit
Feb 2, 2024 | Library
Making a profit in real estate investing is getting more and more difficult. As real estate prices increase and rents flatten, landlords need to be creative in looking for ways to increase their bottom line income. These five proven but lesser-known strategies will...
5 of The Most Rent Control Laws For 2024
Feb 2, 2024 | Library
Here are the five most important rent control laws that come into effect at various times in 2024. Security deposits Tenants will no longer have to pay two months’ rent as a security deposit. A new bill caps the amount a landlord can charge to just one month’s rent....
Recent Posts
What Our Happy Clients Have to Say
Great company - we've had two others in the area, and we're ecstatic that we switched over. Communication and responsiveness are fantastic. The process they used to find tenants was the best I've seen. That quality approach really set the tone.
Genuine Property Management is the best property management we've ever had, and we've hired several. We started with another company and didn't like our experience. We found Genuine Property, and they've been great. They are responsive, thorough, and we like their level of involvement. Joey responds immediately to questions and issues, and he has great vendor support to do repairs. His rental tenant agreement was the most thorough we've seen. Nothing is left to chance. He finds potential tenants, thoroughly screens them, and lets you make the selection, but are there with his recommendation. We don't live in the area, and Catherine has gone above and beyond working with us and our tenant to everyone's satisfaction. All of this, and she is the most reasonably priced and professional property manager we've ever had. Thanks to Genuine Property for giving us confidence, our property is well cared for.
You guys are great and very professional thank you for taking the time to explain things to me and not make me feel stupid in the process Thank You
Genuine Property Management is deeply committed to its clients. He's easy to work with and knows what he's doing. He utilizes excellent marketing strategies and provides good customer service. I know he is a dominant figure in the property management field, and he has earned it. I have only good things to say about his character. I leave it at that
They are professional and knowledgeable about rental properties. Always on top of client needs and requests, with high expectations for quality work and service.
Started using Genuine Property Management in 2019 to manage our rental property in San Clemente and have since added two additional investment properties...
Marcel and his team is the greatest to work with. Any issue was taken care of professionally and quick. Great communication as well, which is key in landlord/tenant relations. We recommend Genuine as the best full service rental management group you will find. You won’t be disappointed.
Renting out your "home" not just a house is a difficult thing especially when you are going out of state. You are giving a company control to over see your home. There are always expenses you never saw coming. This is the hardest part, trust. Do you trust the company to not over charge you or take you for a ride. Well this is when Joey and Bette comes in. They made me feel so comfortable. Bette listens to my concerns and gives me comforting ideas. Joey helps me go over any questions I have about my invoices. So now Genuine has my trust and I will continue to use them as my management company.
Renting out your "home" not just a house is a difficult thing especially when you are going out of state. You are giving a company control to over see your...
Excellent customer service by Genuine Property Management .Joey Besana is responsive and easy to communicate with. Great staff too. Highly Recommend to family, friends and anyone seeking a management company .
Excellent service By Joey Besana & Genuine Management Team. Outstanding customer service. great relationship, staff is on point with customer care, Highly...
Great community to live in, quiet, and well kept. I have mostly utilized Catherine anytime I needed anything or had any questions, and she's amazing. The entire staff has impeccable customer service. They are extremely helpful, answer every question, and go above and beyond for any problem, need, request you may have.
I love it here, it's so beautiful! The property manager is a beautiful person, here is a safe environment, and a good area to raise children. I believe the stuff they offer us in these apartment complexes is awesome and amazing, and I'm looking forward to continuing to make this a home I love. It really changed my life, only imagine how grateful I am to get an opportunity to live safely, thanks.
Bette was very professional and provided very prompt response and fixed an accounting issue with few minutes. I really appreciate her service.
We had been looking for a property to rent for 3 months, applied to about 20 or so. We kept getting beat out by others or pushed down the line.. was...
Best management ever, we been living here the past 4 months and we have the best experiences the ereas are so nice luxury grate open spaces. They make a...
I had a great experience with Marcelle, Christian, and Shannon. I went through a couple of rough months where I couldn't pay due to some health issues and they really helped me out. They were patient with me and worked out a payment plan so that I could catch up. And by God's grace their help and just wonderful ability to care I am now current on my rent. Thank you to everyone at Genuine property management who helped. First class service. I would recommend them to my friends.
Joey always ensures that all of the tenants are properly taken care of as well as the whole building's maintenance
Marcel is incredible to work with! He’s extremely responsive, dedicated to his customers, and a great person to collaborate with. We look forward to continuing our partnership with him and his team for years to come!
Marcel is incredible to work with! He's extremely responsive, dedicated to his customers, and a great person to collaborate with. We look forward to...
Joey is a great property manager! He responds efficiently and effectively to any concerns we have.
My roommates and I rent thru GPM and our property manager, Bette, has been so easy to work with! She is quick to respond to all our questions and has been...
We used Genuine Property for 2 years and Megan was excellent. She kept us informed, very polite, and courteous. She was able to guide us if we had any issues and was quick to respond with answers to questions. We couldn't have been happier!
I have been very impressed with the service. I will definitely recommend your services to anyone that I know looking to put on rent their property.
For the past several years we Pro West Mechanical have been processing HVAC work orders for Genuine Property Management.Joey and his staff do an excellent job in sending very detailed work orders on exactly what is wrong with the HVAC system. They process the work orders from the tenants in a very timely manner. They also process the work orders in a very timely manner to the owner of the property. It is a pleasure to work with Joey and his staff, and we look forward to working with Genuine Property Management for many more years. If I was an owner of a rental property I would choose Genuine Property Managementto handle my rental property.
For the past several years Pro West Mechanical has been processing HVAC service call work orders for Genuine Property Management. It is a pleasure to work...
I am so impressed with how professional and efficient everyone at Genuine Property Management is. Everyone that I have dealt with took the time to answer all my questions. They continue to go above and beyond. If you need this kind of service, I highly recommend them!
My husband and I moved into our new home recently, and Genuine Property Management made the whole moving process amazing (and a lot less stressful)! From...
I've always seen that they respond very quickly. Genuine Property Management is managing my property for the past few months. They have taken care of a few repairs and took care of all the paperwork and helped find a tenant within a month.
Joey has been great to work with. Always gets back to me asap via phone or email. As a vendor contractor I can attest he puts the buildings condition and...
I would love to be part of this family, thank you for sharing your work or better yet, in showing us an example of how a 2nd family's home should look like...
I am a tenant for a property that Genuine PM helps manage. They are by far the best property management company that I've worked with. Being in a client...
My family and I had a great experience working with them! Renting can often be a difficult process, but this team was incredibly helpful every step of the way. We really appreciated their responsiveness and attention to detail in our home search. We had such a pleasant experience with all of the staff members we were in contact with. Would highly recommend their services.
Genuine Property Management is absolutely fabulous! I was inquiring about a rental property and immediately got a response. I had never rented with a management company before and the attention that they gave to me was like none other. I was approved for a property within a day and it seriously couldn't have been without them. Definitely recommend this company!
We've been renting a house through GPM for a year now. Anytime we have any maintenance requests Joey is always super quick to respond. He's very helpful and...
The group over at Genuine Property Management is terrific! Is a true professional & everyone I have since dealt with has been fantastic. I highly recommend it for all your property management needs.
Over the last 4 years, Megan with Genuine Property Management has helped us lease two homes, and currently, we are leasing another. They keep in close contact with e-mails, texts, and calls. She is a pleasure to work with, professional, and very knowledgeable in the world of leasing. I highly recommend her to anyone if you are looking to rent a residence. You will be glad you did.
As a tenant at one of the properties they manage, we have no complaints! These guys are on it. Whether it's a leaky faucet or a broken water heater, you can...
Genuine has reached out to me to profusely apologize for the issues I've been having with their maintenance teams lack of communication. They were...
Catherine was so helpful in finding our new home!!! She was patient and courteous and determined to find us what we needed. She listened and was...
Working with Joey has been nothing but pleasant. He is professional and quick to resolve any issues I’ve had since moving Into the property.So far, this has been the best and most professional property management company I have rented from.Thank you Joey for always helping me with minor issues in the property
First time renting through GPM, what a pleasure. Maintenance has been polite and prompt. I’ve been working with Joey on a few minor maintenance concerns since moving into a newly renovated home in Westminster. He has gone above and beyond to ensure things are addressedTimely and follows up each time to verify I am satisfied with the services.Love my new home and happy to be dealing with a professional team over at GPM
First time renting through GPM, what a pleasure. Maintenance has been polite and prompt. I've been working with Joey on a few minor maintenance concerns...
Recently moved to town for school and needed a place to live, fast. Was in contact with Marcel and he made sure I found the right place for me! The whole team works efficiently to ensure my move in was easy. Have always had a quick return with any questions or concerns!
Easy to work with and always gets the job done
Been in my place for a few months now and having rental properties back home I never get the same experience I give to my renters. GPM has been nothing...
As a tenant, I've experienced different management companies and I can't say enough about this team. I appreciate the respect they've given to me and my...
How I wish more companies and businesses would offer the same customer care as Genuine Property. Almost 4 years ago, had to move our parent into a full-time care facility. There was so much to do to clear out and update the old home. We live out of state, it was impossible. Then I met Marcel of Genuine Property. He and his employees took care of everything for us from there on. They still manage the rental. It has all been the most wonderful experience.
Genuine Prop. Mgt. has been our one and only property manager for the past 4-5 years. They are very responsive, professional and easy to along with! I highly recommend their services for anyone looking for a solid property management firm.
I love these people! They are so responsive to maintenance requests & repairs. Where we rent the property is well kept.Communication & honesty is key. Very polite too.
I'm an out-of-State Landord using GPM to manage my residential property in Orange County for going on 4 years now. I wasn't sure what to expect in the beginning but I've been so happy that I found this company. The owner is a super nova of positive energy that you can feel throughout the team. GPM represents and takes care of my property the same as (better than, really) I would. I have not been able to visit the property for several years but I know from regular GPM inspection and maintenance reports exactly how well it looks. GPM also takes the extra effort getting to know the tenants and even the neighbors! (Having good and HAPPY tenants is important to me). GPM has consistently taken a "common sense" approach to maintenance issues; always providing photos, quotes and options as appropriate. Finally, GPM has always, without fail been immediately responsive to any inquiries or questions I have. During these nearly four years, GPM secured three excellent tenants, with never more than one month transition period. I sincerely don't worry about my property with GPM in charge, even from 2000 miles away.
I have had nothing but positive experiences with Genuine Property Management! Their staff is very friendly and helpful. It's always a pleasure speaking with...
By far the best property management in OC. Very professional and competent in managing my home in Corona del Mar. Very happy with Marcel and his team.
Genuine has always been prompt, professional and a pleasure to rent from! Highly recommend! So far they have responded to all requests fast and efficiently
I put in a maintenance request and they were super quick to address and resolve my plumbing issues!
Wonderful company. I've been working with Joey Besana for about a year now and I couldn't be happier. They are proficient, professional and most...
Marcel goes above and beyond what your typical management company offers, I think primarily it's just because he's good people, but his attention to service...
This team is AMAZING! Professional and friendly employees. Efficient service. I would highly recommend this property management company. Overall a great experience.
Joey was great, as always! Nice to have water heater replaced in record time, no one likes cold showers! Vendor was professional, respectful of unit, and...
I worked with Catherine from Genuine Property Management as a tenant who was moving out of a unit. Catherine was kind, responsive and always available to answer my questions. It was a pleasure working with her, even from a tenant side of the equation. I would highly recommend her services!
I hired Marcel and his team a few years ago for my property management needs and let me tell you, they are TERRIFIC. Megan has always gotten my vacant units leased, Matt has always taken care of my repair requests, and Catherine makes sure all questions and concerns are addressed immediately. If you’re a landlord and on the fence about handing your property over to a management company, TRUST THIS COMPANY.
Great Property Management Company, very caring and compassionate. They take care of your home! What a great relief especially with the new laws about covid19 evictions! They are very knowledgeable!
The team at Genuine Property Management is top notch! My buddy and I just moved into town without much planning ahead, we drove past a rental property with this company's contact on it so we called them right then and there. We were able to get inside on the same day and put in an application that evening. They were quick to respond, very friendly and we are happy to say...we love our new home!
I’m a new tenant in a property that GPM manages and they’ve made the entire process from viewing the home, to application submission, to move in day run so smoothly. Megan was just the sweetest! I am looking forward to a great year at my new home and working with this company!
I hired Marcel and his team two years ago and it was the best decision I've ever made. They're quick, efficient, and provide nothing less than exceptional service to myself, and my tenants. Thank you GPM team!
Had to make a couple of maintenance calls for my unit and they have been easy to reach. I also appreciate them respecting and following the precautions in place due to Covid.
I own a four Plex in Huntington Beach that was managed by another property management company. They did not do inspections, they did not check for mold and other safety hazards, and they didn’t even make sure I had proper smoke detectors. When these issues came to my attention I knew I needed to make a change in management companies. I spent hours and hours doing research on the Internet trying to find the best property management company at a fair price. I came across genuine property management and hired them back in March 2020. Do yourself a favor, stop doing looking and hire this company. Marcel has been an absolute pleasure to work with. His staff is well trained and great at serving my needs and the needs of my tenants. I feel confident that they will do proper inspections and check for Safety issues within the property. I’m not going anywhere else.
During covid19 its so hard as it is. Unemployed and all but I am thankful for this new manager Katherine. She sent out information about rent help and my family and I are greatful. It shows they care about us. I have told my friends and family how amazing these people are and they deserve more than 5 stars. Thank you again for always being responsive to all my inquiries!
Just moved into a property managed By Genuine Property Mgmt. and everything has been very smooth. Megan Hedges has been terrific. Super responsive and...
Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained. Their staff is diligent and works hard to take care of their clients. They are always easy to reach by telephone, text or email and if I have to leave a message they are quick to respond. This is a solid property management company!
Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained....
Genuine is an awesome company! They are very helpful, pay close attention to your needs and always have a good attitude.
We began utilizing Marcel and his team over 2 years ago, to manage a rental property near Lake Mission Viejo and were very pleased at his personal and hands on approach. The management fees are very reasonable. His company now manages two other rental properties of our close friends, and the experience we have all had with his team has been excellent. On top of that, the properties are inspected regularly to ensure that they are kept in good condition by the renters, and all renters are very thoroughly screened. His office uses a convenient digital system that we can access to view monthly statements, repair documents and other reports. We highly recommend Genuine PM to anyone looking for someone to manage their property!
We have a business relationship with Marshall and associates for over 5 years and they have been nothing but professional, courteous and truly pleasure to deal with. Highly recommend their services to anybody.
Genuine Property Management is a thoughtful and professionally run company. Their strong communication and ability to work with vendors in the interest of their clients, has helped us to provide the best cost effective services. Genuine PM has proven to be a valued industry partner who absolutely puts the interests of their clients at the forefront of their business model. Our hats off to Genuine Property Management from Buffalo Maintenance Inc.
I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From scheduling to view a property, to the application process and even scheduling maintenance it's been a very seamless process. I initially dealt with Jonathan which is no longer at the company but Matt who took over has been just easy to coordinate with. Thanks for taking care of my service request quickly!
Great property Management company who care about their tenants well being.
I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From...
Genuine is a top notch management firm. Your property management and investment advice could not be left to a better business. Marcel is a great wealth of knowledge for anything real estate!
Great company to work with. Always on time and very helpful. I would definitely recommend them to all my friends and family.
We have worked with Genuine Property Management for a little over a year now! Joey is so on top of things, and very responsive to the tenants needs. I...
I messaged Genuine Property Management to get help renting my home in Lakewood, CA. Marcel was great at answering right away. He unfortunately couldn't help...
Marcel and his team are second to none! They are professional and always attentive to detail. They keep my tenants happy and are always there when I have questions or concerns. I would definitely recommend them if you are looking for a property management team.
Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way possible! All the staff at Genuine Property Management has been great! Jonathan has always been very efficient at dealing with all the repairs in our property. Priscilla and all the agents always get back to me quickly and with positive solutions. I would recommend this business to all my friends.
Genuine is truly amazing! Marcel Ford and his team took care of everything. They were very transparent with all of my concerns and my questions were answered honestly and professionally. They truly have my back! They are a hard working, efficient group of people who will always put you first. Thank you Genuine! Will come back to work with you soon! Best property management out there.
Genuine was heaven sent for my wife and I. We live outside of CA and after our longtime PM decided to change business paths we were forced to interview for a new PM, which can be quite distressing. We were concerned we would have to sign with a less than satisfying PM because none seemed to satisfying all of our needs. Finally we landed on the phone with Marcel and without knowing he immediately impressed us with his approach, attitude and ability to listen. We did continue our other PM interviews but nobody could touch Marcel and since signing up with Genuine we have been nothing short of happy and fully satisfied. Always professional, always responsive and always on top of everything. Genuine is the best. Thanks to Marcel and his awesome team at Genuine!
We have been renting our home from Genuine going on our 3rd year now and have been very pleased with them. My husband is a manager in property management...
Working with Genuine Property Management was a breeze. We had a short timeline to get into a new place and they worked seamlessly to make this move possible. Megan and Priscilla responded to all of our questions and worked with us to get our documents in order for a quick turn around. Would highly recommend using Genuine Property Management and Megan for a pain free move.
Awesome management company- thank you guys for everything!!
I use Genuine for a property in OC and I LOVE them! They went above and beyond to find me with Sergio tenants, do a great job maintaining the property, and...
We have worked with Genuine Property Management for the last year and we are completely grateful with how fast they respond to our inquiries. As soon as we send Joey or Jonathan an email, they respond immediately and take care of any outstanding issues. We are truly blessed to have these two guys as part of our team and look forward to grow our professional relationship. Thank you Genuine Property Management!
Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way...
It's a pleasure working with Jonathan! He is extremely friendly, prompt in his response and is always professional.
This is the best ever management company seen before Marcel ford it's one of the best managers and his core worker Jonathan’sBoth of them they're one of the best people you going to ever met before in a minute when company
Professional, courteous and knowledgeable! All my dealings with this company have been a great. The owner seems to really care about his clients, which is...
We are pleased, and grateful, for the wonderful customer service Genuine Property Management provides. Marcel has always been on top of the details, prompt in his response and is extremely professional and knowledgeable. Although we've never met him in person, he strikes as a very thoughtful person, another excellent quality when you deal with people all day. Marcel is a pleasure to work with and eliminates the potential stress that would be there if we were trying to manage our property in all on our own. We would highly recommend Marcel, if you are looking for a rental or if you need a company to manage your rental property. Thank you so much indeed!
Throughout my time renting with them, they always respond quickly especially with repair requests. All the staff are very nice and honest. The only reason I'm not with them anymore is because I bought a house but should I choose to rent in the future they will be my first call.
I called Marcel based on the recommendation of my realtor who wanted to make sure that I was taken care of by the best property management company to list my new Corona del Mar condo with. Marcel immediately started the process of listing the condo for rent, and I was connected to their online portal as an owner. In about a week, the rental listing was ready for posting, and it included a 3D video for prospective tenants. I am so happy with the speedy and professional rental listing of my property!
Best management company for your asset in Newport Beach. Marcel and his team has got me thru some rough patches I created...greatly appreciate Genuine Property Management and their continued efforts.
I live at one of their properties for a year and loved it! Pricing was fair, amenities were amazing and the staff was always helpful.
‹
›
