Commercial property management is an ever-changing and evolving industry. To increase investment property asset value and provide the best management service experience in today’s bustling commercial real estate market, you need a property maintenance and asset management team that is both technologically advanced and deeply invested in the well-being of your business, both creative and hard-working. You need a team that brings it all to every one of your commercial properties.

With our full-service approach to commercial real estate management in Orange County & Long Beach, Southern California, we understand that each property is unique, requiring a comprehensive and creative strategy to optimize your financial performance and cash flow.  We achieve this by leveraging our teams’ experience in development, brokerage, risk liability, and asset management.

3 Reasons Why Commercial
Property Owners Love GPM

24 hour maintenance center

24 Hour Maintenance Center

Ignored or delayed repairs is the number one reason that commercial tenants choose to move. That’s why our maintenance request policy is there to provide fast and efficient service for repairs whether the tenant pays or the owner. Our 24/7 repair center is always there to protect your Orange County or Long Beach commercial property (like Batman, but different). We like happy occupants and well maintained properties!

repair maintenance services

Online Repair Requests

If you’re wondering how to request maintenance in a Genuine Property Management rental, you can rest easy. Repair requests can either be done through your Tenant Portal or by calling our friendly repair center anytime, 24 hours a day. We want to know what needs to be done to protect you and the property.

tenant screening

Tenant Portal

At Genuine Property Management, we know how frustrating it can be trying to get in touch with someone when you have questions or issues about your rental. So our online Tenant Portal simple to use and contains everything you need to find contact details, pay your rent, and request repairs.

Elevate Your Commercial Assets with Genuine Property Management
in Orange County or Long Beach, CA!

The many facets of our product and service offering include:

renters insurance coverage

We’re Your Eyes and Ears
on the Ground

We’re your Eyes and Ears on the Ground

Our team of real estate advisors and rental management experts offer hands-on assistance to ensure your real estate portfolio runs smoothly no matter what the market throws at it.

property management team

Management of Vendors and Construction

Management of Vendors and Construction

Our project management experience has provided us with a long list of reliable, quality vendors and construction professionals to give your new commercial rental property a competitive advantage over everyone else.

online rent and proceeds

Risk Management

Risk Management

As highly experienced real estate asset managers we can advise you on the risks and opportunities offered by the different types of properties you may be interested in.

resident repair surveys

Sell or Hold Analysis

Sell or Hold Analysis

We’ll help you weigh the pros and cons of selling or holding on to your real estate listings based on competitive pricing, market indicators, property taxes, and an in-depth rental analysis to assess how much your property can make you over time.

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Investment Analysis

Investment Analysis

Ensure every investment opportunity is assessed in a logical, informed way with help from our team.

owner and resident portal

Tenant Relations

Tenant Relations

Leave the job of attracting tenants, tenant placement, tenant screening, and legal agreements to us. Our real estate services will minimize vacancies while filling your property with quality tenants who stick around for the long run.

five star reviews

Lease Administration

Lease Administration

Our dedicated team handles all aspects of lease administration, ensuring that your agreements are meticulously managed and your tenants are fully supported throughout their lease term.

appliance assurance

Capital Planning

Capital Planning

We don’t just play the role of real estate agents and building managers, we go above and beyond to help you grow and scale your business, while always keeping your bottom line in mind.

renters insurance coverage

Rent Collection

Rent Collection

We take the headache out of rent collection by implementing streamlined processes that ensure timely payments while maintaining positive tenant relations.

24 hour maintenance center

Property Condition Inspections
and Reports

Property Condition Inspections & Reports

With a keen eye for detail, Genuine Property Management conducts thorough property condition inspections and provides comprehensive reports to keep you informed about the state of your assets.

repair maintenance services

Property Repairs and Maintenance

Property Repairs and Maintenance

Let us take away the hassle of dealing with maintenance and repairs thanks to our state-of-the-art service model that keeps your buildings running smoothly all the time.

repairs

Budget Forecasting

Budget Forecasting

Count on us for accurate budget forecasting that anticipates potential expenses and maximizes your property’s financial performance.

tenant screening

Accounting and Customized Reporting

Accounting and Customized Reporting

Our accounting services are tailored to your specific needs, delivering customized reports that offer clear insights into your financial standing and performance metrics.

market research

Acquisition Due Diligence

Acquisition Due Diligence

Trust our experienced team to conduct meticulous acquisition due diligence, providing you with the critical information needed to make informed investment decisions and mitigate risks.

Types of Commercial Properties We Manage

There are many different types of commercial properties in Orange County or Long Beach, thus requiring many types of management and services.
At Genuine Property Management, we can manage all buildings, even complex establishments.
Here are some of the most common properties that we work on:

Retail

retail

Office

Office

Industrial

Industrial

Mixed Use

Mixed use properties

Other property types include apartment complexes and condominium buildings. At Genuine Property Management,
we classify any residential property where you own 15 or more units as a commercial one.
Multi-family homes and single-family homes with fewer units than this are overseen by our strictly residential department.

The difference between asset management and property management

Asset management and property management are often difficult to distinguish. At Genuine Property Management, we see these aspects of real estate oversight as two completely different things.

In the simplest form, property management is the management of the physical asset and should be the first point of contact for tenants and vendors.

Asset management encompasses the financial and economic values of the asset. An Asset Manager should focus on strategically improving the financial performance and investor objectives of a real estate asset throughout its life cycle.

Asset management is the management of an investment. Its focus is on strategically improving the financial performance and investor objectives of a real estate asset through its life cycle.

On the other hand, property management is the management of a physical asset. It is the primary point of contact for tenants, as well as the party responsible for preliminary budgeting, accounts receivables, accounts payables, obtaining competitive pricing from vendors, and overseeing onsite personnel.

At Genuine Property Management, we offer comprehensive assistance for both these aspects of real estate oversight, making your life as easy, rewarding, and profitable as possible.

Get in touch to find out more.

property management

What Our Happy Clients Have to Say

Allie Blakely
1 month ago
Bette and Carol went above and beyond to find me the perfect place. I highly recommend Genuine Property Management.
LeAnna Nguyen
1 month ago
GPM has a very responsive team! Myriam responds to my maintenance requests and questions super quickly and is so nice about it!
Brenda Arrieta
2 months ago
GM helped my family find an amazing townhouse, and we’ve been happily living here since November of last year. Anytime we’ve needed maintenance, they have been incredibly responsive and quick to resolve any issues. The staff consistently provides excellent customer service, and I can honestly say this is the best property management company I’ve ever worked with. We truly appreciate their professionalism and dedication to their residents.
David Cho
4 months ago
Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.
Bree Louis
4 months ago
Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.
Response from the owner:Thank you Bree for the kind words. Carol is a gem. Your Genuine Team!
Coby Perry
4 months ago
Response from the owner:Thank you Coby for the kind words! Genuine PM
B Lopez
6 months ago
I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!
Ray
8 months ago
A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
Ray
8 months ago
A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
Micaela Rodriguez
10 months ago
They were so informative and helpful!
Mark D.
10 months ago
Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...
Nicole Adamson
10 months ago
Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.
Hanoi C.
10 months ago
Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...
Hanoi Chang
10 months ago
Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation
Jennifer T.
11 months ago
I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...
Garrett K.
1 year ago
Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...
Sharri Hillman
1 year ago
Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.
The Chief ..
1 year ago
carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...
Patrick H.
1 year ago
Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...
Carolina Basora
1 year ago
Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.
Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!
Janette J.
1 year ago
Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...
Angela Mejia
1 year ago
I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.
Demmi Mejia
1 year ago
Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥
Ann P.
1 year ago
I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...

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    Genuine Property Management