Hey there! We’re Genuine Property Management (GPM for short), and we hope you find a rental property of your dreams!

We now manage over 500 properties in Orange County & Long Beach, and we’re confident that one of these properties has your name written all over it.

Cozy studio apartment for you and Whiskers? We’ve got you covered. Rental home with three bedrooms for you and your partner, kiddo, and mother-in-law? Yep, we’ve got these, too.

When your new home or apartment is Genuine Managed, we work hard to ensure your home is safe, functional, and truly your sweet home.

Top 3 Things That Make GPM the
#1 Choice for Residents

24/7 Service

24-Hour Maintenance Center

Delayed repairs is the number one reason that tenants choose to move. That’s why our maintenance request policy is there to provide fast and efficient service for repairs. Our 24/7 repair center is always there to protect your Orange County or Long Beach rental property (like Batman, but different). We like happy renters!

repair maintenance services

Online Repair Requests

If you’re wondering how to request maintenance in a Genuine Property Management rental, you can rest easy. Repair requests can either be done through your Tenant Portal or by calling our friendly repair center anytime, 24 hours a day. We want to know what needs to be done to protect you and the property.

tenant screening

Tenant Portal

At Genuine Property Management, we know how frustrating it can be trying to get in touch with someone when you have questions or issues about your rental. So our online Tenant Portal simple to use and contains everything you need to find contact details, pay your rent, and request repairs.

We offer more Orange County & Long Beach, CA
tenant services because we care more!

With our virtual tours, photographs, property details, and more, you can do all the searching for your perfect house with your mouse. View all our available properties on our Vacancy page and even apply online. Plus, use the filter to make your search even easier such as our pet-friendly properties!

Looking for specifics? Oh, we’ve got all the details a first-rate resident like yourself could ask for.
Hover over any of the icons below to learn more!

market research

Pet-Friendly Rentals

Pet-Friendly Rentals

Many of our properties are pet friendly! If you’re looking for pet-friendly houses for rent in Orange County or Long Beach, simply go through our pet screening process to provide some basic information. View our pet policy or start the screening process by completing our pet screening form today!

online applications

Online Applications

Online Applications

Ready to apply? We’ve made the process as quick and simple as possible. Applying online for our Orange County and Long Beach rental properties is safer than email. All your personal information is transmitted securely and can be verified in just days so that you can get your move on!

market research

Credit Building

Credit Building

We report rent to Experian’s RentBureau daily, so you must pay rent on time to build your credit. We’ll email you rent reminders before the 1st and also provide many convenient payment methods too.

resident repair surveys

Repairs Survey

Repairs Survey

To ensure repairs are done to your satisfaction, we’ll email you a quick survey so you can share your feedback on our service providers. We want to ensure you’re receiving professional, timely, and courteous service at all times – and that you’re happy.

checkmark

Easy Application
Process

Easy Application Process

It can be a little nerve-racking when you’ve found your perfect home and have to figure out the application process and then wait for the results. That’s why we’re super transparent about our criteria and have made the online application process as straightforward as possible.

online rent and proceeds

Online Rent
Payments

Online Rent Payments

View your current account balance and make payments anytime through your Tenant Portal. For your convenience, you can pay with a bank transfer, credit card, or mail it. Oh, and just before the 1st, you’ll get an email reminder that rent is coming up so you don’t forget to pay on time.

five star reviews

Commitment to
Quality Service

Commitment to Quality Service

We know that some of our tenants come to us having had bad experiences in previous rentals. So, we’re committed to setting your mind at ease and providing top-quality service at all times. We believe that good communication and respect are the foundation of a win-win relationship!

appliance assurance

Appliance Lending
Program

Appliance Lending Program

Sometimes appliances break and parts are backordered. It happens—but when it does, we’re prepared so we can ensure your comfort no matter what. We have an arsenal of air conditioners, heaters, fans, refrigerators, and more ready for quick delivery.

renters insurance coverage

Renters
Insurance

Renters Insurance

We require renters to always have renters insurance. Wondering where to get it? Well, we got it. Get a great policy by logging into your online portal. Click, pay, you’re covered!

What Our Happy Clients Have to Say

Allie Blakely
1 month ago
Bette and Carol went above and beyond to find me the perfect place. I highly recommend Genuine Property Management.
LeAnna Nguyen
1 month ago
GPM has a very responsive team! Myriam responds to my maintenance requests and questions super quickly and is so nice about it!
Brenda Arrieta
2 months ago
GM helped my family find an amazing townhouse, and we’ve been happily living here since November of last year. Anytime we’ve needed maintenance, they have been incredibly responsive and quick to resolve any issues. The staff consistently provides excellent customer service, and I can honestly say this is the best property management company I’ve ever worked with. We truly appreciate their professionalism and dedication to their residents.
David Cho
4 months ago
Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.
Bree Louis
4 months ago
Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.
Response from the owner:Thank you Bree for the kind words. Carol is a gem. Your Genuine Team!
Coby Perry
4 months ago
Response from the owner:Thank you Coby for the kind words! Genuine PM
B Lopez
6 months ago
I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!
Ray
8 months ago
A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
Ray
8 months ago
A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
Micaela Rodriguez
10 months ago
They were so informative and helpful!
Mark D.
10 months ago
Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...
Nicole Adamson
10 months ago
Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.
Hanoi C.
10 months ago
Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...
Hanoi Chang
10 months ago
Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation
Jennifer T.
11 months ago
I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...
Garrett K.
1 year ago
Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...
Sharri Hillman
1 year ago
Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.
The Chief ..
1 year ago
carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...
Patrick H.
1 year ago
Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...
Carolina Basora
1 year ago
Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.
Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!
Janette J.
1 year ago
Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...
Angela Mejia
1 year ago
I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.
Demmi Mejia
1 year ago
Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥
Ann P.
1 year ago
I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...

Top Resident FAQs

How do I preview a property?

Please review all the online details such as the virtual tour, photos, description, location, rent and deposit, and do a drive by to ensure the area is right for you. If you still desire to preview the property, we require that all showings are done after all applicants over the age of 18 apply and are approved – then we can schedule a personal showing. If the property is everything you thought it would be, simply sign our lease and place your deposit to take it off the market. If the property is not what you thought, we’ll refund your application fees in full.

What is your pet policy?

While we encourage owners to allow pets, policies vary from property to property and from landlord to landlord. If you do have a pet, the owner may require us to add a pet addendum to the lease and a pet deposit will be required. The addendum may stipulate that you cannot have any further pets on the premises, for example. On our online application, you’ll also notice a list of dangerous dog breeds which we cannot allow under any circumstances.

Can I move in early?

Unfortunately, due to liability reasons, allowing tenants to move in early is not possible. The move-in date is the lease start date.

Genuine Property Management