The Genuine Team

Bette and Carol went above and beyond to find me the perfect place. I highly recommend Genuine Property Management.

GPM has a very responsive team! Myriam responds to my maintenance requests and questions super quickly and is so nice about it!

GM helped my family find an amazing townhouse, and we’ve been happily living here since November of last year. Anytime we’ve needed maintenance, they have been incredibly responsive and quick to resolve any issues. The staff consistently provides excellent customer service, and I can honestly say this is the best property management company I’ve ever worked with. We truly appreciate their professionalism and dedication to their residents.

Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.

Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.

I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!

A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...

A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...

They were so informative and helpful!

Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...

Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.

Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...

Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation

I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...

Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...

Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.

carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...

Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...

Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.

Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!

Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...

I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.

Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥

I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...