Article Library

Your Go-To Spot for All Things Property

Welcome to the Genuine Library—where real estate meets real talk. Whether you’re renting, owning, or managing, we’ve got tips, tricks, and insider advice to make your property journey smoother (and maybe even a little more fun). Dive in and explore!

Latest Articles

What Questions Should I Ask a Landlord Before Moving In?

October 17, 2025 | Library

Finding the right place to live takes more than liking the floor plan. Each rental agreement sets financial and legal responsibilities that should be clear before you sign. Knowing the right questions to ask a landlord before renting helps you make confident, informed choices about your next home. The Importance of Asking Questions Asking questions...
What to Look for in a Residential Investment Property

October 15, 2025 | Library

Getting started with investment properties takes more than timing or luck. Success comes from knowing exactly what to look for. A great investment property can deliver steady rental income now and grow in value over time. Ahead, we’ll highlight the most important things every new investor should know before making a purchase. We’re covering basic...
Security Deposit Alternatives Landlords Can Explore

October 9, 2025 | Library

For years, security deposits have been part of nearly every rental agreement. They’ve traditionally been viewed as a safeguard for landlords, intended to cover potential damages, unpaid rent, or other risks that come with leasing a property. In practice, a rental security deposit can create financial strain for tenants and administrative challenges for property owners....
Elevate Property Value: Strategies for Adding Amenities

October 5, 2025 | Library

For landlords, one of the best ways to attract quality tenants and maximize rental income is by offering desirable amenities. Renters today expect more than just four walls and a roof—they want comfort, convenience, and features that make daily life easier. The right rental property upgrades can improve tenant satisfaction, reduce turnover, and boost the...
How to Budget for Rental Property Management in Irvine

October 1, 2025 | Library

Irvine continues to rank as one of the most desirable cities to live in, with its strong job market, highly rated schools, and safe neighborhoods. This demand drives steady rental opportunities for property owners, but it also means expenses can add up quickly. A well-structured budget is the key to making sure your property remains...
Can I Rent a House With No Credit or Bad Credit?

September 24, 2025 | Library

Finding a rental home is exciting, but it can be stressful if you have no credit history or a less-than-perfect credit score. Many renters worry this will automatically stop them from getting approved. The truth is, while credit plays an important role in the rental process, it’s not the only factor landlords look at. Every...
Glossary of Rental Property Terminology

September 24, 2025 | Library

Renting or managing a home involves more than just handing over keys and collecting payments. Every lease, repair request, or policy notice includes rental terms that carry legal and financial weight. Understanding these words gives both landlords and tenants a clearer rental property definition for what each responsibility or right means in practice. When everyone...
What Is Net Operating Income (NOI)? A Guide for Landlords

September 24, 2025 | Library

Managing a rental property requires more than collecting rent each month. To measure performance, landlords need to track financial indicators that reflect the health of their investment. One of the most widely used benchmarks is net operating income (NOI). This metric helps evaluate a rental’s profitability. Ahead, we’ll show how to calculate NOI, explain the...
Tenant Rental Walk-Through Checklist

September 24, 2025 | Library

A walk-through checklist for rentals is one of the most important steps tenants should take before moving into a new home. By documenting the property’s condition upfront, you can spot issues early, request necessary repairs, and protect yourself from future disputes. Using a walkthrough checklist rental ensures nothing gets overlooked. Exterior and Living Areas Start...
Legitimate Legal Reasons to Reject a Tenant’s Applicant

September 20, 2025 | Library

For California landlords, tenant screening is one of the most important parts of protecting your rental property. At the same time, state and federal laws, along with local city ordinances, place limits on what can be used as grounds for rejection. The challenge is to apply consistent, business-related criteria that are fair, non-discriminatory, and well-documented....
Top Five Rental Property Emergencies to Prepare For

September 15, 2025 | Library

Being a landlord or property manager means more than collecting rent. Emergencies can happen at any time, and how you prepare for them directly affects tenant safety, your property’s value, and your reputation. From plumbing disasters to HVAC failures, having a plan in place can save time, money, and stress. Reliable emergency property services and...
The Risks of Pre-Showing Rental Properties

September 5, 2025 | Library

Showing a rental property before it’s fully prepared might seem like a time-saver, but it often creates more problems than it solves. Pre-showing is when a unit is shown to prospective tenants before cleaning, repairs, or final touches are finished. While landlords may think it helps keep momentum and get people interested sooner, the reality...

What Our Happy Clients Have to Say

Excellent

Genuine Property Management4.3

Based on 286 reviews

See all reviews

review us on

David Cho

3 weeks ago

Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.

Bree Louis

3 weeks ago

Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.

Response from the owner:Thank you Bree for the kind words. Carol is a gem. Your Genuine Team!

Coby Perry

4 weeks ago

Response from the owner:Thank you Coby for the kind words!
Genuine PM

B Lopez

3 months ago

I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!

Ray

5 months ago

A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...

Ray

5 months ago

A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...

Micaela Rodriguez

6 months ago

They were so informative and helpful!

Mark D.

6 months ago

Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...

Nicole Adamson

7 months ago

Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.

Hanoi C.

7 months ago

Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...

Hanoi Chang

7 months ago

Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation

Jennifer T.

8 months ago

I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...

Garrett K.

10 months ago

Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...

Sharri Hillman

10 months ago

Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.

The Chief ..

10 months ago

carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...

Patrick H.

11 months ago

Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...

Carolina Basora

11 months ago

Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.

Janette Jaramillo

11 months ago

Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!

Janette J.

11 months ago

Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...

Angela Mejia

11 months ago

I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.

Demmi Mejia

12 months ago

Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥

Ann P.

12 months ago

I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...

Jeff C.

12 months ago

Carol has been very helpful and reliable in our current search for a rental. Easy to work with and highly recommend!

chillininthefront

12 months ago

Tge people at Genuine property management are all around pleasant and easy to deal with.

Jeff C.

12 months ago

Carol has been very helpful and reliable in our current search for a rental. Easy to work with and highly recommend!

Mehrdad Safaieh

1 year ago

The service is top-notch! They’re super responsive and always go the extra mile to make sure you’re happy. Always respond quickly and follow up on everything, making sure everything’s taken care of. You can always count on them for any help you need.

Melanie Stacklie

1 year ago

Myriam in the maintenance department is great! Super responsive, friendly and helpful!

Chris DeLuco

1 year ago

Genuine Property Management has been excellent to work with. They’re responsive, organized, and consistently professional. Any issues are handled quickly, and communication is always clear. It’s been a smooth, stress-free experience, and I highly recommend them to anyone looking for a trustworthy and dependable property management team.

McCall Miller

1 year ago

The management is always very responsive and willing to help! I recently had a maintenance issue, and the issue was resolved within 48 hours. The team consistently checked in with me to ensure the maintenance was scheduled, being handled, and then completed. I felt like they had my back the entire time. Wonderful experience!

Olivia V.

1 year ago

Alan Hernandez ‼ Thank you !!! Mr Alan , was quick to respond to our maintenance needs! ( garage door) Great Job!!! we are so grateful!

Henry Uechi

1 year ago

Carol, Shannon, and rest of the team at Genuine Property Management is awesome! Also, their Property maintenance system and the companies and the people they have to inspect and repair is also awesome too! Everyone is responsive and caring which really matters! Highly recommend!

Emilia Hill

1 year ago

I’m a new tenant with Genuine Property Management and I was incredibly satisfied with their service. They were very good at keeping in contact and responding regularly throughout the whole application process. They answered any questions I had quickly and were very helpful. It was also nice to be able to do the whole process remotely!

Catalina Flores

1 year ago

Genuind Property es una compañía que da confianza y ofrece sus servicios a cualquier persona sin importar su estatus además de tener siempre a disposición mantenimiento y servicios incluido de emergencia 24 /7como es un buen plomero y Gracias a Miryam por estar disponible y darme un buen soporte cuando lo necesite.

Kimberly M.

1 year ago

GPM offered amazing service when I was frantically trying to find an apartment. They accommodated all of my needs and were always available for inquiries....

Kimberly M.

1 year ago

GPM offered amazing service when I was frantically trying to find an apartment. They accommodated all of my needs and were always available for inquiries....

Susan Angel

1 year ago

As a real estate agent, my priority is always my clients, ensuring they have the best experience whether buying, selling, or renting. Securing a rental on short notice can often feel like pulling teeth with many management companies, but my experience with Genuine Property Management was a refreshing change.

From the start, Carol and Shannon were amazing to work with. I initially needed to understand their process, and as an agent, I always remind myself that things may not always align with how I’d prefer them to work for my clients. However, after taking the time to review their procedures, standards, and regulations, I gained a deeper appreciation for how they operate as a management company.

Carol and Shannon not only worked seamlessly as a team but also took the time to understand my perspective as a realtor. Their professionalism, transparency, and willingness to collaborate made the entire process smoother. In the end, my clients successfully secured the rental on Moody Street in Fullerton, and they were more than satisfied.

Now that I fully understand Genuine Property Management’s credit application process, application standards, and overall procedures, I look forward to working with them again. Their efficiency and professionalism make them a standout in the property management industry. Five stars all the way!

Susan A.

1 year ago

As a real estate agent, my priority is always my clients, ensuring they have the best experience whether buying, selling, or renting. Securing a rental on...

Susan G.

1 year ago

Very hands on management company which we truly appreciated. Good communication from when our application was accepted with quick response text messages and...

Harry Kechejian

1 year ago

We have been in business over 43 years servicing major household appliances and taking care of many property owners and property management companies' appliance needs. As of late, we have been fortunate to be a preferred vendor for Genuine Property Management team. A great partnership is essential when it comes to effectively and efficiently taking care of the needs of owners/tenants. Genuine has a great team, including Javier, Hendy, Myriam, Joey, that we work directly with in seeking solutions to any appliance related issues. We look forward to many years ahead in working with them, and rest assured, if you are a property owner seeking management help, they are for you. Thanks to a great partnership and sharing our sentiment when it comes to taking care of everyone. - Harry

Maira Villegas

1 year ago

Overall, I highly recommend Alan for anyone looking for a trustworthy, reliable, and proactive property management team. Alan goes above and beyond to ensure everything runs smoothly and was very helpful . He is incredibly reliable and efficient!

Ester Ocampo

1 year ago

Alan was right on time and very kind. He walked me through the process and took the time to explain everything clearly. I really appreciated his attention to detail and the great customer service. Thanks Alan!

Sarah Hernandez

1 year ago

Alan is amazing and very quick to respond and resolved all my issues. Great communication!

Louise Gordon

1 year ago

Recent issue was resolved promptly and efficiently by Oscar from Arrow plumbing and drain cleaning sent by Joey from Genuine property management company

Jeff Kurt Santos-Bagay

1 year ago

Genuine Property Management has found our new home and our family is truly grateful to them. Very responsive from inquiry to final processing of our lease. They have been so patient and understanding despite my back and forth emails. I never felt ignored but assisted all throughout the process. I was not knowledgable about the lease application process but they made it all easy for me. Thank you, indeed, GPM. ☺️

Janet Antunez

1 year ago

Marcel and the team at Genuine Property Management are professional and efficient. Whether managing the property or handling maintenance, they are responsive and reliable. I highly recommend Genuine Property Management for their expertise and commitment to excellent service!

Response from the owner:Thank you Janet and the pleasure is all ours!

Eliana R.

1 year ago

Working with Marcel and Genuine Property Management was a fantastic experience. They handled everything with professionalism, efficiency, and care. I highly...

Cambria T.

1 year ago

Quick response time always! Easy to communicate with! When service was requested, they saw it got fixed right away. we feel lucky to have such a supportive...

Lauren Carlos

1 year ago

Alan was on time and very nice. He did a great job and cleaned up after himself. Explained everything he was doing and showed me at the end that it was completed. Myriam was great with checking in to make sure that the jobs were completed. Great team, great service.

Melissa Ippolito

1 year ago

So I had a problem on the rental I'm currently renting. Not only did he respond quick he went above and beyond with what needed attention. Your attention to detail on this project was impressive. Thank you Alan H for your help. He's the person to call if you need anything done.

lily m.

1 year ago

Great service. I receive responses quickly, and there is always transparent communication. Hendy has been the representative that I've worked with recently,...

Sean Wanigasekera

1 year ago

Carol was very helpful in aiding our search for our next home. She was always available to answer any questions via email, text, and phone call.
Would highly recommend.

Sean W.

1 year ago

Carol was very helpful in aiding our search for our next home. She was always available to answer any questions via email, text, and phone call.
Would...

Juzzel Claud

1 year ago

Genuine Property Management were amazing, especially Joey 🙂

Daphne Castorena

1 year ago

Genuine property has been great, Any issues that we have brought up to Alan has been quickly responded and solved.

Rebecca Sanchez

1 year ago

Genuine property’s and Alan are quick to answer, friendly, and trustworthy. I always feel like we are in good hands, they are top notch.”

Azul B.

1 year ago

Genuine property's and Alan are quick to answer, friendly, and trustworthy. I always feel like we are in good hands, they are top-notch and efficient! Would...

Elvira Reyes

1 year ago

Laura García

1 year ago

Me gusto el trato del personal que me atendió muy profesionales

1 year ago

1 year ago

1 year ago

1 year ago

Excelente trato y muy buen servicio. Sin duda, los mejores en su rubro.

Ryan Franklynne C.

1 year ago

First time renting my own place and I have to say that Genuine Property Management set the standard pretty high.
I requested service in my unit for a...

Isidro S.

1 year ago

When I have a question or need help with something about our apartment, Alan is very quick with responding. He always gets back to me on what needs to be...

Manuel Cruz

1 year ago

Recientemente llamé esta oficina para preguntar sobre el alquiler, ¡y no puedo decir suficientes cosas buenas sobre Miriam! Desde el momento en que llamé, fue amable, profesional e increíblemente conocedora. Tenía muchas preguntas sobre la propiedad, los términos del contrato de arrendamiento y las comodidades, y ella las respondió todas pacientemente sin hacerme sentir apresurado.

Lo que más destacó fue la disposición de Miriam para ir más allá y asegurarse de que encontrara el apartamento perfecto para mis necesidades. Incluso hizo un seguimiento conmigo después para asegurarse de que tenía toda la información que necesitaba. Es raro encontrar a alguien tan comprometido con brindar un excelente servicio al cliente.

Cuando llegó el momento de terminar mi contrato de arrendamiento y mudarme, Miriam fue tan útil y solidaria como lo fue cuando me mudé. Respondió todas mis preguntas sobre el proceso de mudanza y explicó todo claramente. Miriam hizo todo lo posible para asegurarse de que la transición fuera lo más fluida y libre de estrés posible. Su profesionalismo y amabilidad hicieron que un proceso potencialmente estresante fuera mucho más fácil.

Gracias a Miriam, mi experiencia alquilando a través de esta oficina, desde el principio hasta el final, fue excepcional. Si estás considerando mudarte aquí, ¡pide hablar con Miriam, es fantástica!

Vanessa Hernandez

1 year ago

Great Maintenance Team. Their response time, specially on the weekends,is great! Alan H. called right after I submitted the request and was able to find a vendor to help. Great experience!

Vanessa H.

1 year ago

Great Maintenance Team , their response time specially on the weekends is great, Alan H. called right after I submitted the request and was able to find a...

Rachelle Riley

1 year ago

I have been renting with Genuine for over 5 years now and I have always had a positive and pleasant experience with the maintenance team. They are always quick to respond and good about getting a repair vendor out to my home within a few days.

Most recently I had an emergency repair request on NYE and the maintenance director, Javier, reached out to me immediately and let me know that he was reaching out to vendors to come fix the problem. With it being a holiday, most vendors were not open or available but he managed to find someone. The vendor ended up coming within a couple of hours! Thank you Javier for your prompt response and sense of urgency in getting my repair fixed! It really shows that you care about your tenants and making sure they are comfortable.

Rachelle R.

1 year ago

I have been renting with Genuine for over 5 years now and I have always had a positive and pleasant experience with the maintenance team. They are always...

Francisco Trejo

1 year ago

Myriam was very responsive with all my maintenance follow ups. GENUINE PROPERTY MANAGEMENT TRULY PROVIDES EXCELLENT SERVICE.

Albert Rodriguez

1 year ago

I’ve had the pleasure of working with Joey from Genuine PM for over 6 years, and I can confidently say that maintenance coordinators like him are a rare find. His exceptional communication skills and meticulous attention to detail set him apart in his field. Joey's unwavering passion for his role within the company is evident in everything he does, making our collaboration truly enjoyable.

Our partnership with Genuine PM and Joey is one we deeply value. Joey’s commitment to his role and his tenants is unparalleled, and we hope his internal team recognizes his dedication. Working with clients like Joey makes my job not only easier but also more fulfilling, thanks to his honest and open line of communication.

Albert R.

1 year ago

Joey from Genuine PM is exceptional at his job. His communication skills are top-notch, and he pays great attention to detail in all aspects of his work....

Carlyle Asper

1 year ago

It's always been good to do business with Genuine. They have very friendly and accommodating staff most especially Carol Estrada, who helped and guided us all throughout the process. She has been very responsive to all our questions. Thank you Genuine!

MomOfTwo *

1 year ago

When we have a question or need help with something about our apartment, Alan is very quick with responding. He always gets back to us on what needs to be done or what he can do to help, and always follows up to make sure everything went smoothly!!

Carlyle A.

1 year ago

It's always been good to do business with Genuine. They have very friendly and accommodating staff most especially Carol Estrada, who helped and guided us...

MomOfTwo R.

1 year ago

When we have a question or need help with something about our apartment, Alan is very quick with responding. He always gets back to us on what needs to be...

Steve V.

1 year ago

Being a renter there is always that concern how the property management will treat their tenants. Since Genuine Property Management took over I cannot...

Brenda F.

1 year ago

Communication and quickness has been awesome with Hendy and Alan. At any hour of the day I can reach out and get an answer.

Dani J.

1 year ago

I had a hard time getting a hold of my property manager, but was able to get my question answered through the gal that answers phone Tory. She was...

Ernest K.

1 year ago

I was in search of an apartment Due to the fact of my previous living arrangement the building was being sold. I came across a property in long Beach on...

Alan H.

1 year ago

Great place to work for , Marcel recognizes hardworking vendors and is great when it comes to communication

Adrianne D.

1 year ago

I recently started using Genuine Property Management to lease out my condo, and the service and help they have provided to me have been wonderful. The...

Rosana H.

1 year ago

Thank you Alan and Betty for showing us the apartment in Bush. All my question were answered I greatly appreciate it.

Claire H.

1 year ago

Genuine finishes properties in a timely manner the people that work in genuine are always so kind to customers

Luz D.

1 year ago

I work directly with Joey Besana with Genuine Property Mgmt, he has always been so helpful answering my questions for any concerns.

Eric M.

1 year ago

We recently transitioned to Genuine from another Property Management company in the area. I was worried the transition was going to be troublesome or...

Mark H.

1 year ago

Joey Besana at Genuine property management is the best to work with as a plumbing vendor. Hes quick to respond to tenants request and just as quick to get...

Gabby F.

1 year ago

Genuine has been doing such a great job on Cedar St , Santa Ana. I truly appreciated Alan as he took the time to answer all my questions and concerns. Very...

Francisco C.

1 year ago

Please give Tori B a raise. She is great, friendly, and prompt at answering calls and communicating with the property management on your behalf....

Shintetsu S.

1 year ago

I became a new tenant in a property managed by GPM.

The leasing process was challenged because I am leasing a house with 3 roommates. However, they...

Alexis F.

2 years ago

These people are GREAT. My sister and I had been looking for a place to live for quite awhile and then we came across one of the genuine property mgmt...

Katie F.

2 years ago

I highly recommend Genuine Property management. So far, I have worked with wonderful people. Carol did a great job promptly answering my questions and...

Dinora C.

2 years ago

Genuine Property Management has the best and most professional service ever!!! They know their business and help you on everything. Thank you for an amazing...

Leslie K.

2 years ago

Evan was prompt and resolved my request quickly. This company has been very responsive to my needs as a renter for the past 5 months of a lovely property.

Andrea E.

2 years ago

Genuine Property Management is a fantastic company! Marcel and Bette are amazing--they take care of everything for my client that has 140 properties, all of...

Susan P.

2 years ago

We've been renting through Genuine PM for over a year now.
They've been very helpful, most especially, Joey in the maintenance team.
He's been super...

Sean P.

2 years ago

I called in after finding a few listings I liked online and Betty took the time to explain everything to me. I really appreciate when people listen and...

Devon G.

2 years ago

The TL;DR: THEY HELPED ME EVEN WHEN THEY GOT NOTHING OUT OF IT.

I called Genuine Property Management because I had been burned repeatedly by other firms....

B L.

2 years ago

I moved into a home managed by GPM a few months ago. I have been very impressed with everyone that I have had the pleasure of working with. There was an...

Tyler D.

2 years ago

You guys are great and very professional thank you for taking the time to explain things to me and not make me feel stupid in the process Thank You

Tom R.

2 years ago

Started using Genuine Property Management in 2019 to manage our rental property in San Clemente and have since added two additional investment properties...

Cindie G.

2 years ago

Renting out your "home" not just a house is a difficult thing especially when you are going out of state. You are giving a company control to over see your...

Samuel A.

2 years ago

Excellent service By Joey Besana & Genuine Management Team. Outstanding customer service.
great relationship, staff is on point with customer care, Highly...

Mary M.

3 years ago

Bette was very professional and provided very prompt response and fixed an accounting issue with few minutes. I really appreciate her service.

Alissa H.

3 years ago

We had been looking for a property to rent for 3 months, applied to about 20 or so. We kept getting beat out by others or pushed down the line.. was...

Mario B.

3 years ago

Best management ever, we been living here the past 4 months and we have the best experiences the ereas are so nice luxury grate open spaces. They make a...

Alison C.

3 years ago

Joey always ensures that all of the tenants are properly taken care of as well as the whole building's maintenance

Chelsea B.

3 years ago

Marcel is incredible to work with! He's extremely responsive, dedicated to his customers, and a great person to collaborate with. We look forward to...

Cynthia H.

3 years ago

Joey is a great property manager! He responds efficiently and effectively to any concerns we have.

Karina C.

3 years ago

My roommates and I rent thru GPM and our property manager, Bette, has been so easy to work with! She is quick to respond to all our questions and has been...

Mike G.

3 years ago

For the past several years Pro West Mechanical has been processing HVAC service call work orders for Genuine Property Management. It is a pleasure to work...

McCall M.

3 years ago

My husband and I moved into our new home recently, and Genuine Property Management made the whole moving process amazing (and a lot less stressful)! From...

Alan I.

3 years ago

Joey has been great to work with. Always gets back to me asap via phone or email. As a vendor contractor I can attest he puts the buildings condition and...

Miriam H.

3 years ago

I would love to be part of this family, thank you for sharing your work or better yet, in showing us an example of how a 2nd family's home should look like...

Danny K.

3 years ago

I am a tenant for a property that Genuine PM helps manage. They are by far the best property management company that I've worked with. Being in a client...

Ashley M.

3 years ago

We've been renting a house through GPM for a year now. Anytime we have any maintenance requests Joey is always super quick to respond. He's very helpful and...

Kari D.

4 years ago

As a tenant at one of the properties they manage, we have no complaints! These guys are on it. Whether it's a leaky faucet or a broken water heater, you can...

Johnathan C.

4 years ago

Genuine has reached out to me to profusely apologize for the issues I've been having with their maintenance teams lack of communication. They were...

Elizabeth W.

4 years ago

Catherine was so helpful in finding our new home!!! She was patient and courteous and determined to find us what we needed. She listened and was...

Sheila M.

4 years ago

First time renting through GPM, what a pleasure. Maintenance has been polite and prompt. I've been working with Joey on a few minor maintenance concerns...

Garen V.

5 years ago

Been in my place for a few months now and having rental properties back home I never get the same experience I give to my renters. GPM has been nothing...

Aaron C.

5 years ago

As a tenant, I've experienced different management companies and I can't say enough about this team. I appreciate the respect they've given to me and my...

Rachelle W.

5 years ago

I have had nothing but positive experiences with Genuine Property Management! Their staff is very friendly and helpful. It's always a pleasure speaking with...

Heather L.

5 years ago

Genuine has always been prompt, professional and a pleasure to rent from! Highly recommend! So far they have responded to all requests fast and efficiently

Summer B.

5 years ago

I put in a maintenance request and they were super quick to address and resolve my plumbing issues!

Tommy M.

5 years ago

Wonderful company. I've been working with Joey Besana for about a year now and I couldn't be happier. They are proficient, professional and most...

Mr T.

5 years ago

Marcel goes above and beyond what your typical management company offers, I think primarily it's just because he's good people, but his attention to service...

Angie H.

5 years ago

Joey was great, as always! Nice to have water heater replaced in record time, no one likes cold showers! Vendor was professional, respectful of unit, and...

Mike W.

6 years ago

Just moved into a property managed By Genuine Property Mgmt. and everything has been very smooth. Megan Hedges has been terrific. Super responsive and...

Chris R.

6 years ago

Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained....

Annette M.

6 years ago

Great property Management company who care about their tenants well being.

Ron T.

6 years ago

I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From...

Joe A.

6 years ago

Great company to work with. Always on time and very helpful. I would definitely recommend them to all my friends and family.

Sassy S.

6 years ago

We have worked with Genuine Property Management for a little over a year now! Joey is so on top of things, and very responsive to the tenants needs. I...

Melanie F.

6 years ago

I messaged Genuine Property Management to get help renting my home in Lakewood, CA. Marcel was great at answering right away. He unfortunately couldn't help...

Jeanine O.

6 years ago

We have been renting our home from Genuine going on our 3rd year now and have been very pleased with them. My husband is a manager in property management...

Laurie E.

6 years ago

I use Genuine for a property in OC and I LOVE them! They went above and beyond to find me with Sergio tenants, do a great job maintaining the property, and...

Dafne Z.

6 years ago

Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way...

Joe R.

7 years ago

Professional, courteous and knowledgeable! All my dealings with this company have been a great. The owner seems to really care about his clients, which is...

Contact Us to Get Started

Genuine Property Management

1922 Placentia Avenue, Unit 1, Costa Mesa, CA 92627
(949) 209-9494

Questions? Get in Touch!

Article Library

Your Go-To Spot for All Things Property

Popular Articles

Latest Articles

What Our Happy Clients Have to Say

Contact Us to Get Started

Genuine Property Management