Tustin Property Management

We simplify residential property management in Tustin, handling all essential aspects to keep your rental properties in top shape, financially robust, and tenants content.

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    Get an Inside Look at Genuine Property Management!

    Tailored Service for Owners, Investors, and Renters in Tustin

    property management for landlords

    I’m a
    Landlord

    We are pioneers in the residential property management industry, using innovative strategies and our own best practices. Our Orange County property management services include tenant screening, rent collection, after-hours emergency assistance and regular 90-day after move in and nine-month property inspections to ensure tenants adhere to their lease agreement and take good care of your Southern California investment property. Managing over 650 properties in just over six years demonstrates our efficiency and reliability.

    commercial property management

    I’m Interested in
    Commercial Property Management Services

    Our approach to commercial property management in Orange County is comprehensive and customized. With extensive experience in development, brokerage, and asset management, our property management experts craft unique strategies for each property, boosting monthly rental value and ensuring optimal return on investment.

    renter services

    I’m a
    Renter

    Our platform makes finding a rental property easy and convenient. Explore our available properties through virtual tours, detailed photos, and comprehensive property details. Filter by size, pet policies, price range, and more. Browse through our available Orange County properties today and apply online!

    Expert Property Oversight for Tustin Rentals

    Investing in rental property in Southern California can be financially rewarding, but handling daily operations can be time-consuming and stressful. Managing tenants, coordinating maintenance, lease management, property marketing, and reviewing monthly statements all require a level of attention that many owners simply don’t have time for.

    Our property management services simplify the process, providing full-service solutions to keep your property in top shape and generating steady income. From rental analysis and tenant placement to ongoing care and eviction services, we handle the details so you don’t have to.

    Here’s why property owners in Tustin choose us for professional, hassle-free property management.

    The Advantage of Our Tustin Property Management Services

    We believe great property management service should speak for itself, which is why we don’t require long-term contracts for property owners. If you’re not satisfied, you can cancel at any time—no penalties, no hassle.

    We also back our Orange County real estate management services with a money-back guarantee. If you aren’t happy within the first 60 days, we’ll refund your management fees. Our goal is to provide reliable, results-driven property management that gives you peace of mind.

    You won’t find hidden costs with our property management company. We don’t charge upfront fees for marketing, tenant placement, onboarding, or paperwork. Our fees are tied to rent collection, so we’re incentivized to place responsible tenants who stay long-term. If a tenant moves out before their lease ends, we’ll secure a replacement at no charge—helping you maintain steady income.

    24/7 maintenance and repair service

    24/7 Emergency Service and Maintenance Requests

    online rent collection and payment

    Online Applying, Rent Payment and Proceeds

    real estate photography marketing

    Virtual Tours and Professional Photos

    renters insurance coverage

    100% Renters Insurance Coverage

    resident and owner online portals

    Resident and Owner Portals

    full-service repair and 24 hour maintenance

    Over 70 Vendors To Handle Simple to Major Repairs

    tenant screening

    Screening and Reports

    credit building and financial reporting

    Credit Building and Reporting

    team of property experts

    A Team That Treats You Like Family!

    3D Virtual Property Tours

    3D Virtual Tours

    market your property

    Massive Marketing Exposure

    residential retail and commercial property

    Residential, Retail, and Commercial

    Real Reviews From Real Customers

    Allie Blakely
    2 months ago
    Bette and Carol went above and beyond to find me the perfect place. I highly recommend Genuine Property Management.
    LeAnna Nguyen
    2 months ago
    GPM has a very responsive team! Myriam responds to my maintenance requests and questions super quickly and is so nice about it!
    Brenda Arrieta
    3 months ago
    GM helped my family find an amazing townhouse, and we’ve been happily living here since November of last year. Anytime we’ve needed maintenance, they have been incredibly responsive and quick to resolve any issues. The staff consistently provides excellent customer service, and I can honestly say this is the best property management company I’ve ever worked with. We truly appreciate their professionalism and dedication to their residents.
    David Cho
    5 months ago
    Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.
    Bree Louis
    5 months ago
    Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.
    Response from the owner:Thank you Bree for the kind words. Carol is a gem. Your Genuine Team!
    Coby Perry
    5 months ago
    Response from the owner:Thank you Coby for the kind words! Genuine PM
    B Lopez
    8 months ago
    I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!
    Ray
    9 months ago
    A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
    Ray
    9 months ago
    A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
    Micaela Rodriguez
    11 months ago
    They were so informative and helpful!
    Mark D.
    11 months ago
    Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...
    Nicole Adamson
    11 months ago
    Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.
    Hanoi C.
    11 months ago
    Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...
    Hanoi Chang
    11 months ago
    Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation
    Jennifer T.
    1 year ago
    I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...
    Garrett K.
    1 year ago
    Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...
    Sharri Hillman
    1 year ago
    Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.
    The Chief ..
    1 year ago
    carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...
    Patrick H.
    1 year ago
    Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...
    Carolina Basora
    1 year ago
    Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.
    Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!
    Janette J.
    1 year ago
    Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...
    Angela Mejia
    1 year ago
    I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.
    Demmi Mejia
    1 year ago
    Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥
    Ann P.
    1 year ago
    I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...

    The Benefits of Our Tustin Property Management Services

    There are many benefits to working with our property management and property maintenance service in Orange County, California. From screening rental applications and compiling residential lease agreements to maintaining your tenants’ primary residence and intelligently adjusting our services to match your rental value, you can take complete advantage of the many perks of letting someone else deal with the everyday hassle for you.

    Simply having high-quality tenants in place is surprisingly beneficial, ensuring that your space is filled with people who are more likely to stick around for a long period of time, pay rent when it’s due, take good care of your property, and overall reduce stress and problems for you.

    That means you’re less likely to encounter legal issues. We know how to communicate with tenants and proactively work to handle any disagreements transparently and fairly. Our property inspections and careful tracking of paperwork also help avoid legal problems. If you do run into any legal issues, however, our experienced network includes legal assistance.

    Tustin Property Management Company

    Residential Property Management with Genuine Property Management in Tustin, CA

    As one of the best property management companies in Orange County, California, we offer our clients a comprehensive range of property management services, including:

    Marketing

    As part of our full-service property management in Tustin, CA, we advertise your rental for you and fill vacancies as quickly as possible. Our residential rental management teams understand the value of strong marketing. That’s why we create the highest-quality listings possible with comprehensive, descriptive rental listings, a 360-degree video tour of the property and common areas, and professional photographs to truly sell your space.

    Of course, whether your investment property is a single-family home, townhouse, or apartment, it will look great across all forms of media, as we inspect each space and complete any repairs and maintenance needed to make it shine.

    All of that marketing information is posted across various websites designed to bring in the interest of high-quality tenants. We operate a 24-hour leasing lead center for our residential and commercial property management clients, ensuring that any prospective tenants can get in touch no matter when they want to find a property.

    Tenant Screening

    We do our due diligence by pre-qualifying all callers and screening applicants to make sure that they are the right fit for you as a landlord. We dive deeply, verifying income, credit scores, pay stubs, eviction, and criminal history according to state laws, and we follow up with references. If your rental unit welcomes pets, we even do the same for a prospective tenant’s animals!

    From there, we schedule showings of your rental properties and, when we find the right tenant, we create the perfect rental agreement that prioritizes both your and their requirements. Our maintenance and customer service teams are then activated to keep great tenants in your space for the long-term by providing quick, effective, transparent service to them and to you.

    Rent Collection

    Never chase after rent payments again, thanks to our convenient, effective rent collection system. By offering a range of payment options, including online rent payment, we ensure each of your tenants pays rent on time and in full.

    In addition to collecting your rent, we offer detailed financial reporting and rental analysis so you know exactly how well your property is doing at all times.

    Maintenance

    In addition to ensuring preventive maintenance is carried out alongside annual inspections of your property, our team guarantees your property is in tip-top shape every time a tenant moves out and in, securing the integrity of your rental deposit and the state of repair of your property.

    Damage to the property is recorded and repaired as soon as possible. Tenants can also submit a maintenance request online or over the phone, ensuring our maintenance technicians keep your property in working order at all times.

    Enjoy less stress and more freedom as a Tustin, CA landlord with our residential property management services. Contact us to receive a free estimate of property management costs and to learn more about how we can transform the way you do business.

    Call Genuine Property Management at 949-209-9494 or use our online contact form to reach out.

    Frequently Asked Questions

    What do you offer for properties in Tustin, CA?

    Genuine Property Management provides a full suite of real estate services in Tustin and throughout Southern California, including tenant placement, lease agreement administration, property maintenance, and financial reporting, with 24/7 emergency support.

    How does Genuine Property Management select tenants for Tustin, CA properties?

    In Tustin, CA, we select tenants through a detailed process involving credit checks, background screenings, and verification of rental history to ensure we find dependable renters.

    Tustin Property Management
    Tustin, CA properties

    What are the management fees for Tustin, CA properties?

    For Tustin, CA properties, our management fees are 7% for single-family homes, 6.5% for two to four-unit properties (like townhomes), and 6% for larger multi-unit buildings (like condos), with no hidden fees.

    How are maintenance issues handled for properties in Tustin, CA?

    Maintenance requests in Tustin, CA are addressed promptly. Tenants can report issues online, and we use local contractors to resolve problems efficiently and keep you informed.

    What if I want to cancel my property management agreement in Tustin, CA?

    Landlords can cancel our real estate management services in Tustin at any time, with no penalties or long-term commitments. Our full-service property management company also offers a 60-day money-back guarantee—if you’re not satisfied within the first two months, we’ll refund your management fees, no questions asked.

    Serving All Orange County & Long Beach, CA