San Juan Capistrano Property Management

San Juan Capistrano property management is seamless with our full-service team, focused on maintenance, profitability, and tenant comfort.

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    Premier Property Management in San Juan Capistrano!

    Who Can Benefit From San Juan Capistrano Property Management?

    property management for landlords

    I'm a Landlord

    Managing rental properties in San Juan Capistrano can be demanding, but our comprehensive property management services make it straightforward. We make sure maintenance needs are handled without delay and carry out inspections at three and nine months to support consistent care and lease adherence.

    With more than six years of experience and over 600 Orange County properties managed, we are well-equipped to help property owners handle all aspects of property management efficiently.

    commercial property management

    I’m Interested in Commercial Services

    For commercial property owners in San Juan Capistrano, our full-service management approach is tailored to your specific needs. Our expertise in development, brokerage, and asset management enables us to craft strategies that maximize your returns and enhance the value of your commercial investments.

    renter services

    I’m a Renter

    Finding your ideal rental in San Juan Capistrano is easy with our intuitive platform. Browse virtual tours, high-quality photos, and detailed property descriptions to find the perfect home. You can filter by size, pet policies, price range, and more. Visit our vacancy page to view available properties and apply online!

    Simplified San Juan Capistrano Property Management

    Being a rental property owner in Orange County presents a great opportunity for financial gain but requires significant effort and time.

    Teaming up with a property management company can lighten the load of being a property owner and strengthen your real estate investment’s marketability and worth. As a leading property management company in San Juan Capistrano, Genuine Property Management is committed to maximizing the performance of your investment property.

    From rental analysis and tenant screening to rent collection and maintenance, we take care of the key responsibilities that keep your Orange County rental property profitable and your tenants satisfied.

    Why Choose Our San Juan Capistrano Property Management Services?

    Our Southern California property management services come with two important assurances. First, we do not require long-term contracts. We aim to earn your business every month, and if you are not satisfied, you can cancel our services at any time.

    Second, we offer a money-back guarantee. If you’re not satisfied during the first 60 days, you can cancel and get back everything you were charged under the agreement. We are confident in our ability to manage your rental property effectively and are dedicated to your satisfaction.

    All setup services, including marketing and lease prep, are included without initial cost. Our compensation is based on rent collection, which motivates us to find and place high-quality tenants in your residential properties. If a tenant ends their lease early, we will re-lease the unit at no extra cost to you to help maintain consistent performance.

    24/7 maintenance and repair service

    24/7 Emergency Service and Maintenance Requests

    online rent collection and payment

    Online Applying, Rent Payment and Proceeds

    real estate photography marketing

    Virtual Tours and Professional Photos

    renters insurance coverage

    100% Renters Insurance Coverage

    resident and owner online portals

    Resident and Owner Portals

    full-service repair and 24 hour maintenance

    Over 70 Vendors To Handle Simple to Major Repairs

    tenant screening

    Screening and Reports

    credit building and financial reporting

    Credit Building and Reporting

    team of property experts

    A Team That Treats You Like Family!

    3D Virtual Property Tours

    3D Virtual Tours

    market your property

    Massive Marketing Exposure

    residential retail and commercial property

    Residential, Retail, and Commercial

    Real Reviews From Real Customers

    David Cho
    3 weeks ago
    Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.
    Bree Louis
    3 weeks ago
    Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.
    Response from the owner:Thank you Bree for the kind words. Carol is a gem. Your Genuine Team!
    Coby Perry
    4 weeks ago
    Response from the owner:Thank you Coby for the kind words!
    Genuine PM
    B Lopez
    3 months ago
    I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!
    Ray
    5 months ago
    A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
    Ray
    5 months ago
    A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
    Micaela Rodriguez
    6 months ago
    They were so informative and helpful!
    Mark D.
    6 months ago
    Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...
    Nicole Adamson
    7 months ago
    Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.
    Hanoi C.
    7 months ago
    Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...
    Hanoi Chang
    7 months ago
    Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation
    Jennifer T.
    8 months ago
    I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...
    Garrett K.
    10 months ago
    Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...
    Sharri Hillman
    10 months ago
    Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.
    The Chief ..
    10 months ago
    carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...
    Patrick H.
    11 months ago
    Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...
    Carolina Basora
    11 months ago
    Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.
    Janette Jaramillo
    11 months ago
    Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!
    Janette J.
    11 months ago
    Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...
    Angela Mejia
    11 months ago
    I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.
    Demmi Mejia
    12 months ago
    Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥
    Ann P.
    12 months ago
    I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...
    Jeff C.
    12 months ago
    Carol has been very helpful and reliable in our current search for a rental. Easy to work with and highly recommend!
    chillininthefront
    12 months ago
    Tge people at Genuine property management are all around pleasant and easy to deal with.
    Jeff C.
    12 months ago
    Carol has been very helpful and reliable in our current search for a rental. Easy to work with and highly recommend!
    Mehrdad Safaieh
    1 year ago
    The service is top-notch! They’re super responsive and always go the extra mile to make sure you’re happy. Always respond quickly and follow up on everything, making sure everything’s taken care of. You can always count on them for any help you need.
    Myriam in the maintenance department is great! Super responsive, friendly and helpful!
    Chris DeLuco
    1 year ago
    Genuine Property Management has been excellent to work with. They’re responsive, organized, and consistently professional. Any issues are handled quickly, and communication is always clear. It’s been a smooth, stress-free experience, and I highly recommend them to anyone looking for a trustworthy and dependable property management team.
    McCall Miller
    1 year ago
    The management is always very responsive and willing to help! I recently had a maintenance issue, and the issue was resolved within 48 hours. The team consistently checked in with me to ensure the maintenance was scheduled, being handled, and then completed. I felt like they had my back the entire time. Wonderful experience!
    Olivia V.
    1 year ago
    Alan Hernandez ‼ Thank you !!! Mr Alan , was quick to respond to our maintenance needs! ( garage door) Great Job!!! we are so grateful!
    Henry Uechi
    1 year ago
    Carol, Shannon, and rest of the team at Genuine Property Management is awesome! Also, their Property maintenance system and the companies and the people they have to inspect and repair is also awesome too! Everyone is responsive and caring which really matters! Highly recommend!
    Emilia Hill
    1 year ago
    I’m a new tenant with Genuine Property Management and I was incredibly satisfied with their service. They were very good at keeping in contact and responding regularly throughout the whole application process. They answered any questions I had quickly and were very helpful. It was also nice to be able to do the whole process remotely!
    Catalina Flores
    1 year ago
    Genuind Property es una compañía que da confianza y ofrece sus servicios a cualquier persona sin importar su estatus además de tener siempre a disposición mantenimiento y servicios incluido de emergencia 24 /7como es un buen plomero y Gracias a Miryam por estar disponible y darme un buen soporte cuando lo necesite.
    Kimberly M.
    1 year ago
    GPM offered amazing service when I was frantically trying to find an apartment. They accommodated all of my needs and were always available for inquiries....
    Kimberly M.
    1 year ago
    GPM offered amazing service when I was frantically trying to find an apartment. They accommodated all of my needs and were always available for inquiries....
    Susan Angel
    1 year ago
    As a real estate agent, my priority is always my clients, ensuring they have the best experience whether buying, selling, or renting. Securing a rental on short notice can often feel like pulling teeth with many management companies, but my experience with Genuine Property Management was a refreshing change.

    From the start, Carol and Shannon were amazing to work with. I initially needed to understand their process, and as an agent, I always remind myself that things may not always align with how I’d prefer them to work for my clients. However, after taking the time to review their procedures, standards, and regulations, I gained a deeper appreciation for how they operate as a management company.

    Carol and Shannon not only worked seamlessly as a team but also took the time to understand my perspective as a realtor. Their professionalism, transparency, and willingness to collaborate made the entire process smoother. In the end, my clients successfully secured the rental on Moody Street in Fullerton, and they were more than satisfied.

    Now that I fully understand Genuine Property Management’s credit application process, application standards, and overall procedures, I look forward to working with them again. Their efficiency and professionalism make them a standout in the property management industry. Five stars all the way!
    Susan A.
    1 year ago
    As a real estate agent, my priority is always my clients, ensuring they have the best experience whether buying, selling, or renting. Securing a rental on...
    Susan G.
    1 year ago
    Very hands on management company which we truly appreciated. Good communication from when our application was accepted with quick response text messages and...
    Harry Kechejian
    1 year ago
    We have been in business over 43 years servicing major household appliances and taking care of many property owners and property management companies' appliance needs. As of late, we have been fortunate to be a preferred vendor for Genuine Property Management team. A great partnership is essential when it comes to effectively and efficiently taking care of the needs of owners/tenants. Genuine has a great team, including Javier, Hendy, Myriam, Joey, that we work directly with in seeking solutions to any appliance related issues. We look forward to many years ahead in working with them, and rest assured, if you are a property owner seeking management help, they are for you. Thanks to a great partnership and sharing our sentiment when it comes to taking care of everyone. - Harry
    Maira Villegas
    1 year ago
    Overall, I highly recommend Alan for anyone looking for a trustworthy, reliable, and proactive property management team. Alan goes above and beyond to ensure everything runs smoothly and was very helpful . He is incredibly reliable and efficient!
    Ester Ocampo
    1 year ago
    Alan was right on time and very kind. He walked me through the process and took the time to explain everything clearly. I really appreciated his attention to detail and the great customer service. Thanks Alan!
    Sarah Hernandez
    1 year ago
    Alan is amazing and very quick to respond and resolved all my issues. Great communication!
    Louise Gordon
    1 year ago
    Recent issue was resolved promptly and efficiently by Oscar from Arrow plumbing and drain cleaning sent by Joey from Genuine property management company
    Genuine Property Management has found our new home and our family is truly grateful to them. Very responsive from inquiry to final processing of our lease. They have been so patient and understanding despite my back and forth emails. I never felt ignored but assisted all throughout the process. I was not knowledgable about the lease application process but they made it all easy for me. Thank you, indeed, GPM. ☺️
    Janet Antunez
    1 year ago
    Marcel and the team at Genuine Property Management are professional and efficient. Whether managing the property or handling maintenance, they are responsive and reliable. I highly recommend Genuine Property Management for their expertise and commitment to excellent service!
    Response from the owner:Thank you Janet and the pleasure is all ours!
    Eliana R.
    1 year ago
    Working with Marcel and Genuine Property Management was a fantastic experience. They handled everything with professionalism, efficiency, and care. I highly...
    Cambria T.
    1 year ago
    Quick response time always! Easy to communicate with! When service was requested, they saw it got fixed right away. we feel lucky to have such a supportive...
    Lauren Carlos
    1 year ago
    Alan was on time and very nice. He did a great job and cleaned up after himself. Explained everything he was doing and showed me at the end that it was completed. Myriam was great with checking in to make sure that the jobs were completed. Great team, great service.
    So I had a problem on the rental I'm currently renting. Not only did he respond quick he went above and beyond with what needed attention. Your attention to detail on this project was impressive. Thank you Alan H for your help. He's the person to call if you need anything done.
    lily m.
    1 year ago
    Great service. I receive responses quickly, and there is always transparent communication. Hendy has been the representative that I've worked with recently,...
    Carol was very helpful in aiding our search for our next home. She was always available to answer any questions via email, text, and phone call.
    Would highly recommend.
    Sean W.
    1 year ago
    Carol was very helpful in aiding our search for our next home. She was always available to answer any questions via email, text, and phone call.
    Would...
    Juzzel Claud
    1 year ago
    Genuine Property Management were amazing, especially Joey 🙂
    Genuine property has been great, Any issues that we have brought up to Alan has been quickly responded and solved.
    Rebecca Sanchez
    1 year ago
    Genuine property’s and Alan are quick to answer, friendly, and trustworthy. I always feel like we are in good hands, they are top notch.”
    Azul B.
    1 year ago
    Genuine property's and Alan are quick to answer, friendly, and trustworthy. I always feel like we are in good hands, they are top-notch and efficient! Would...
    Elvira Reyes
    1 year ago
    Laura García
    1 year ago
    Me gusto el trato del personal que me atendió muy profesionales
    MIGUEL TORRES
    1 year ago
    Maria Martinez
    1 year ago
    Teacher Melisa
    1 year ago
    Excelente trato y muy buen servicio. Sin duda, los mejores en su rubro.
    Ryan Franklynne C.
    1 year ago
    First time renting my own place and I have to say that Genuine Property Management set the standard pretty high.
    I requested service in my unit for a...
    Isidro S.
    1 year ago
    When I have a question or need help with something about our apartment, Alan is very quick with responding. He always gets back to me on what needs to be...
    Manuel Cruz
    1 year ago
    Recientemente llamé esta oficina para preguntar sobre el alquiler, ¡y no puedo decir suficientes cosas buenas sobre Miriam! Desde el momento en que llamé, fue amable, profesional e increíblemente conocedora. Tenía muchas preguntas sobre la propiedad, los términos del contrato de arrendamiento y las comodidades, y ella las respondió todas pacientemente sin hacerme sentir apresurado.

    Lo que más destacó fue la disposición de Miriam para ir más allá y asegurarse de que encontrara el apartamento perfecto para mis necesidades. Incluso hizo un seguimiento conmigo después para asegurarse de que tenía toda la información que necesitaba. Es raro encontrar a alguien tan comprometido con brindar un excelente servicio al cliente.

    Cuando llegó el momento de terminar mi contrato de arrendamiento y mudarme, Miriam fue tan útil y solidaria como lo fue cuando me mudé. Respondió todas mis preguntas sobre el proceso de mudanza y explicó todo claramente. Miriam hizo todo lo posible para asegurarse de que la transición fuera lo más fluida y libre de estrés posible. Su profesionalismo y amabilidad hicieron que un proceso potencialmente estresante fuera mucho más fácil.

    Gracias a Miriam, mi experiencia alquilando a través de esta oficina, desde el principio hasta el final, fue excepcional. Si estás considerando mudarte aquí, ¡pide hablar con Miriam, es fantástica!
    Great Maintenance Team. Their response time, specially on the weekends,is great! Alan H. called right after I submitted the request and was able to find a vendor to help. Great experience!
    Vanessa H.
    1 year ago
    Great Maintenance Team , their response time specially on the weekends is great, Alan H. called right after I submitted the request and was able to find a...
    Rachelle Riley
    1 year ago
    I have been renting with Genuine for over 5 years now and I have always had a positive and pleasant experience with the maintenance team. They are always quick to respond and good about getting a repair vendor out to my home within a few days.

    Most recently I had an emergency repair request on NYE and the maintenance director, Javier, reached out to me immediately and let me know that he was reaching out to vendors to come fix the problem. With it being a holiday, most vendors were not open or available but he managed to find someone. The vendor ended up coming within a couple of hours! Thank you Javier for your prompt response and sense of urgency in getting my repair fixed! It really shows that you care about your tenants and making sure they are comfortable.
    Rachelle R.
    1 year ago
    I have been renting with Genuine for over 5 years now and I have always had a positive and pleasant experience with the maintenance team. They are always...
    Francisco Trejo
    1 year ago
    Myriam was very responsive with all my maintenance follow ups. GENUINE PROPERTY MANAGEMENT TRULY PROVIDES EXCELLENT SERVICE.
    I’ve had the pleasure of working with Joey from Genuine PM for over 6 years, and I can confidently say that maintenance coordinators like him are a rare find. His exceptional communication skills and meticulous attention to detail set him apart in his field. Joey's unwavering passion for his role within the company is evident in everything he does, making our collaboration truly enjoyable.

    Our partnership with Genuine PM and Joey is one we deeply value. Joey’s commitment to his role and his tenants is unparalleled, and we hope his internal team recognizes his dedication. Working with clients like Joey makes my job not only easier but also more fulfilling, thanks to his honest and open line of communication.
    Albert R.
    1 year ago
    Joey from Genuine PM is exceptional at his job. His communication skills are top-notch, and he pays great attention to detail in all aspects of his work....
    Carlyle Asper
    1 year ago
    It's always been good to do business with Genuine. They have very friendly and accommodating staff most especially Carol Estrada, who helped and guided us all throughout the process. She has been very responsive to all our questions. Thank you Genuine!
    MomOfTwo *
    1 year ago
    When we have a question or need help with something about our apartment, Alan is very quick with responding. He always gets back to us on what needs to be done or what he can do to help, and always follows up to make sure everything went smoothly!!
    Carlyle A.
    1 year ago
    It's always been good to do business with Genuine. They have very friendly and accommodating staff most especially Carol Estrada, who helped and guided us...
    MomOfTwo R.
    1 year ago
    When we have a question or need help with something about our apartment, Alan is very quick with responding. He always gets back to us on what needs to be...
    Steve V.
    1 year ago
    Being a renter there is always that concern how the property management will treat their tenants. Since Genuine Property Management took over I cannot...
    Brenda F.
    1 year ago
    Communication and quickness has been awesome with Hendy and Alan. At any hour of the day I can reach out and get an answer.
    Dani J.
    1 year ago
    I had a hard time getting a hold of my property manager, but was able to get my question answered through the gal that answers phone Tory. She was...
    Ernest K.
    1 year ago
    I was in search of an apartment Due to the fact of my previous living arrangement the building was being sold. I came across a property in long Beach on...
    Alan H.
    1 year ago
    Great place to work for , Marcel recognizes hardworking vendors and is great when it comes to communication
    Adrianne D.
    1 year ago
    I recently started using Genuine Property Management to lease out my condo, and the service and help they have provided to me have been wonderful. The...
    Rosana H.
    1 year ago
    Thank you Alan and Betty for showing us the apartment in Bush. All my question were answered I greatly appreciate it.
    Claire H.
    1 year ago
    Genuine finishes properties in a timely manner the people that work in genuine are always so kind to customers
    Luz D.
    1 year ago
    I work directly with Joey Besana with Genuine Property Mgmt, he has always been so helpful answering my questions for any concerns.
    Eric M.
    1 year ago
    We recently transitioned to Genuine from another Property Management company in the area. I was worried the transition was going to be troublesome or...
    Mark H.
    1 year ago
    Joey Besana at Genuine property management is the best to work with as a plumbing vendor. Hes quick to respond to tenants request and just as quick to get...
    Gabby F.
    1 year ago
    Genuine has been doing such a great job on Cedar St , Santa Ana. I truly appreciated Alan as he took the time to answer all my questions and concerns. Very...
    Francisco C.
    1 year ago
    Please give Tori B a raise. She is great, friendly, and prompt at answering calls and communicating with the property management on your behalf....
    Shintetsu S.
    1 year ago
    I became a new tenant in a property managed by GPM.

    The leasing process was challenged because I am leasing a house with 3 roommates. However, they...
    Alexis F.
    2 years ago
    These people are GREAT. My sister and I had been looking for a place to live for quite awhile and then we came across one of the genuine property mgmt...
    Katie F.
    2 years ago
    I highly recommend Genuine Property management. So far, I have worked with wonderful people. Carol did a great job promptly answering my questions and...
    Dinora C.
    2 years ago
    Genuine Property Management has the best and most professional service ever!!! They know their business and help you on everything. Thank you for an amazing...
    Leslie K.
    2 years ago
    Evan was prompt and resolved my request quickly. This company has been very responsive to my needs as a renter for the past 5 months of a lovely property.
    Andrea E.
    2 years ago
    Genuine Property Management is a fantastic company! Marcel and Bette are amazing--they take care of everything for my client that has 140 properties, all of...
    Susan P.
    2 years ago
    We've been renting through Genuine PM for over a year now.
    They've been very helpful, most especially, Joey in the maintenance team.
    He's been super...
    Sean P.
    2 years ago
    I called in after finding a few listings I liked online and Betty took the time to explain everything to me. I really appreciate when people listen and...
    Devon G.
    2 years ago
    The TL;DR: THEY HELPED ME EVEN WHEN THEY GOT NOTHING OUT OF IT.

    I called Genuine Property Management because I had been burned repeatedly by other firms....
    B L.
    2 years ago
    I moved into a home managed by GPM a few months ago. I have been very impressed with everyone that I have had the pleasure of working with. There was an...
    Tyler D.
    2 years ago
    You guys are great and very professional thank you for taking the time to explain things to me and not make me feel stupid in the process Thank You
    Tom R.
    2 years ago
    Started using Genuine Property Management in 2019 to manage our rental property in San Clemente and have since added two additional investment properties...
    Cindie G.
    2 years ago
    Renting out your "home" not just a house is a difficult thing especially when you are going out of state. You are giving a company control to over see your...
    Samuel A.
    2 years ago
    Excellent service By Joey Besana & Genuine Management Team. Outstanding customer service.
    great relationship, staff is on point with customer care, Highly...
    Mary M.
    3 years ago
    Bette was very professional and provided very prompt response and fixed an accounting issue with few minutes. I really appreciate her service.
    Alissa H.
    3 years ago
    We had been looking for a property to rent for 3 months, applied to about 20 or so. We kept getting beat out by others or pushed down the line.. was...
    Mario B.
    3 years ago
    Best management ever, we been living here the past 4 months and we have the best experiences the ereas are so nice luxury grate open spaces. They make a...
    Alison C.
    3 years ago
    Joey always ensures that all of the tenants are properly taken care of as well as the whole building's maintenance
    Chelsea B.
    3 years ago
    Marcel is incredible to work with! He's extremely responsive, dedicated to his customers, and a great person to collaborate with. We look forward to...
    Cynthia H.
    3 years ago
    Joey is a great property manager! He responds efficiently and effectively to any concerns we have.
    Karina C.
    3 years ago
    My roommates and I rent thru GPM and our property manager, Bette, has been so easy to work with! She is quick to respond to all our questions and has been...
    Mike G.
    3 years ago
    For the past several years Pro West Mechanical has been processing HVAC service call work orders for Genuine Property Management. It is a pleasure to work...
    McCall M.
    3 years ago
    My husband and I moved into our new home recently, and Genuine Property Management made the whole moving process amazing (and a lot less stressful)! From...
    Alan I.
    3 years ago
    Joey has been great to work with. Always gets back to me asap via phone or email. As a vendor contractor I can attest he puts the buildings condition and...
    Miriam H.
    3 years ago
    I would love to be part of this family, thank you for sharing your work or better yet, in showing us an example of how a 2nd family's home should look like...
    Danny K.
    3 years ago
    I am a tenant for a property that Genuine PM helps manage. They are by far the best property management company that I've worked with. Being in a client...
    Ashley M.
    3 years ago
    We've been renting a house through GPM for a year now. Anytime we have any maintenance requests Joey is always super quick to respond. He's very helpful and...
    Kari D.
    4 years ago
    As a tenant at one of the properties they manage, we have no complaints! These guys are on it. Whether it's a leaky faucet or a broken water heater, you can...
    Johnathan C.
    4 years ago
    Genuine has reached out to me to profusely apologize for the issues I've been having with their maintenance teams lack of communication. They were...
    Elizabeth W.
    4 years ago
    Catherine was so helpful in finding our new home!!! She was patient and courteous and determined to find us what we needed. She listened and was...
    Sheila M.
    4 years ago
    First time renting through GPM, what a pleasure. Maintenance has been polite and prompt. I've been working with Joey on a few minor maintenance concerns...
    Garen V.
    5 years ago
    Been in my place for a few months now and having rental properties back home I never get the same experience I give to my renters. GPM has been nothing...
    Aaron C.
    5 years ago
    As a tenant, I've experienced different management companies and I can't say enough about this team. I appreciate the respect they've given to me and my...
    Rachelle W.
    5 years ago
    I have had nothing but positive experiences with Genuine Property Management! Their staff is very friendly and helpful. It's always a pleasure speaking with...
    Heather L.
    5 years ago
    Genuine has always been prompt, professional and a pleasure to rent from! Highly recommend! So far they have responded to all requests fast and efficiently
    Summer B.
    5 years ago
    I put in a maintenance request and they were super quick to address and resolve my plumbing issues!
    Tommy M.
    5 years ago
    Wonderful company. I've been working with Joey Besana for about a year now and I couldn't be happier. They are proficient, professional and most...
    Mr T.
    5 years ago
    Marcel goes above and beyond what your typical management company offers, I think primarily it's just because he's good people, but his attention to service...
    Angie H.
    5 years ago
    Joey was great, as always! Nice to have water heater replaced in record time, no one likes cold showers! Vendor was professional, respectful of unit, and...
    Mike W.
    6 years ago
    Just moved into a property managed By Genuine Property Mgmt. and everything has been very smooth. Megan Hedges has been terrific. Super responsive and...
    Chris R.
    6 years ago
    Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained....
    Annette M.
    6 years ago
    Great property Management company who care about their tenants well being.
    Ron T.
    6 years ago
    I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From...
    Joe A.
    6 years ago
    Great company to work with. Always on time and very helpful. I would definitely recommend them to all my friends and family.
    Sassy S.
    6 years ago
    We have worked with Genuine Property Management for a little over a year now! Joey is so on top of things, and very responsive to the tenants needs. I...
    Melanie F.
    6 years ago
    I messaged Genuine Property Management to get help renting my home in Lakewood, CA. Marcel was great at answering right away. He unfortunately couldn't help...
    Jeanine O.
    6 years ago
    We have been renting our home from Genuine going on our 3rd year now and have been very pleased with them. My husband is a manager in property management...
    Laurie E.
    6 years ago
    I use Genuine for a property in OC and I LOVE them! They went above and beyond to find me with Sergio tenants, do a great job maintaining the property, and...
    Dafne Z.
    6 years ago
    Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way...
    Joe R.
    7 years ago
    Professional, courteous and knowledgeable! All my dealings with this company have been a great. The owner seems to really care about his clients, which is...

    The Benefits of San Juan Capistrano Commercial Property Management

    Commercial and residential properties should add to your income without adding to your stress. That starts with setting the right rental rates and finding quality potential tenants. Unless you understand the local rental market and what renters are looking for, it’s easy to misjudge your California property’s value. Especially for new property owners, this can lead to lower income or make it harder to attract a reliable long-term tenant.

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    In preparing your property, our team makes suggestions as to how you can boost quality, implement a tenant retention strategy, and streamline your commercial property management to achieve the best ROI possible.

    Other benefits of our services include:

    Property Marketing

    We use a tried and tested marketing strategy to put your commercial property out there with the very best of the real estate market. Services included in our property marketing are our 360-degree virtual tours, expert photography, and a network of thoughtfully crafted listings on 28 real estate websites and social media.

    We know how (and where) to market to find the tenants you want. Once the tenant applications start pouring in, we know how to sift through them to get you the very best tenants possible.

    Tenant Placement

    An effective residential property management team focuses on securing dependable, well-screened tenants who are likely to stay long term. As a leading property management provider in Orange County, our tenant screening process involves a thorough background check, including credit, income, references, and any history of eviction.

    Property owners get the best return on investment when exceptional tenants who treat the property well and stick around for a long time, reducing vacancy. That’s why we go beyond tenant screening with comprehensive tenant retention strategies to help you keep tenants around longer.

    Repair and Maintenance Services

    As long as you are a client of our San Juan Capistrano property management company, we work hard to manage and maintain relationships with both your tenants and the vendors that we use to keep your rental properties in good condition.

    Whether your tenants need emergency repairs or routine maintenance done, our network of trusted contractors in Orange County can handle any request and ensure your property remains in the best shape possible. Our proactive approach to maintenance has helped us raise tenant retention rates for commercial properties across the board, and we believe we can do the same for you.

    Rent Collection

    Rent payments shouldn’t be a hassle. That’s why we provide a variety of rent payment options, including convenient online rent collection. We take care of all documentation, notices, and other rental income-related issues for Orange County property owners.

    Legal Assistance

    We maintain communication with your tenants to avoid any legal issues. If there are challenges or the need for eviction arises, you can rely on our experienced legal team to help you with everything from move-out property inspections to lease renewals.

    All of these advantages come together to ensure that you gain the most you can out of your property. We minimize vacancies, strengthen tenant retention, and place renters who are more likely to care for the property over the long term.

    Financial Statements and Monthly Accounting

    We understand that the goal of most owners of commercial San Juan Capistrano properties is to maximize ROI. With that in mind, we’ve made it easy to gain insight into your property’s performance, including its operating cash flow statement, vacancy rates, balance sheet, and income statement on a monthly basis.

    With this information, we can work with you to make informed choices about improving your ROI and building a commercial real estate portfolio that consistently makes you money.

    The Benefits of Working With Our Full-Service Property Management Company in Southern California

    We support our property management services with two core guarantees, starting with our promise that you’re never locked into a long-term agreement. We want to earn your business every single month. If you aren’t happy with what we are doing, you can cancel our services.

    The second is our money-back guarantee. If you choose to cancel within the first 60 days due to dissatisfaction, we will return any fees you’ve been charged. That’s how much we value your tenant’s satisfaction and yours, and how convinced we are that we are the right partners for you when it comes to rental property management companies.

    We don’t require any upfront leasing fees or payment for onboarding, rental valuation, marketing, or preparing documents. We get paid when your tenant pays their rent and deposit, which means we are all the more motivated to work to place a good tenant in your property.

    If that tenant leaves before the lease is complete, we will replace them at no cost to you. We care about the profitability of your investment and your success as a property owner.

    Call us today at 949-209-9494, or use our online contact form to learn more about our services for rental properties.

    Frequently Asked Questions

    What do your San Juan Capistrano property management services include?

    Genuine Property Management delivers complete property management services in Southern California, including rental market analysis, tenant screening, tenant placement, lease management, rent collection, property inspections, maintenance service, and financial oversight.

    How does Genuine Property Management select tenants for San Juan Capistrano, CA rental properties?

    We use a detailed selection process for San Juan Capistrano, CA properties that includes assessing credit scores, background checks, and verifying rental and employment histories to find reliable tenants.

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    San Juan capistrano commercial property management

    What are the management fees for properties in San Juan Capistrano, CA?

    For San Juan Capistrano, CA properties, our management fees are 7% for single-family homes, 6.5% for two to four-unit multi-family homes, and 6% for larger properties, with no hidden fees.

    How are maintenance issues managed for San Juan Capistrano, CA properties?

    Maintenance in San Juan Capistrano, CA is handled efficiently. Tenants submit maintenance requests online, and we coordinate with local Orange County repair professionals to address issues swiftly and keep you updated.

    How does Genuine Property Management handle cancellations in San Juan Capistrano, CA?

    As the property owner, you can cancel our property management services in San Juan Capistrano, CA anytime without penalty. We also offer a 60-day money-back guarantee if you’re not satisfied with our services.

    Serving All Orange County & Long Beach, CA