Placentia Property Management

Genuine Property Management: A New Way to Manage Property in Placentia CA

If you’re a landlord of commercial or residential property in the Placentia, CA area, then you’ve probably already dabbled in dealing with property management companies. You may also be tired of dealing with them and bearing the brunt of costly hidden fees, inefficient processes, and contracts that are impossible to escape.

At Genuine Property Management, we’re proud to have shaken things up by doing property management in Placentia, CA differently. We’ve developed something we call a 360-service model which has allowed us to acquire four hundred properties in less than three years. With these figures in hand, we know we’re doing something right.

 






    What is the 360 Service Model?

    Placentia-Property-Management-300x169Unlike other commercial or residential property management companies, we’re not situated in a tiny office. Genuine Property Management is located in a 5,000 square foot co-working space in Westend Costa Mesa. Why? It allows us to gather the very best talent for anything and everything and work with them under one roof. From interior designers to handymen, Insurance carriers to contractors, the workspace gives us the chance to collaborate, create, negotiate, and orchestrate all of our vendor services.

    This kind of work environment fosters close communication and relationships with all of our partners and in turn, helps drive down costs for our clients.

    We’ve noticed that there are no other residential or commercial property management companies working this way. Genuine Property Management is the first, and it’s working out great for our clients as well as ourselves.

    What Kind of Property Management Services Do You Offer in Placentia, CA?

    Our Placentia, CA property management services are second to none. Due to our co-working environment, we are able to offer the very best quality in just about anything to do with property management:

    • 360 service model: Our unique way of working secures the best and brightest individuals to cover all aspects of property management.
    • 24-hour leasing call center: Our round-the-clock service pre-qualifies potential renters before showing them suitable properties. This 24-hour service brings tenants – and money – coming in much more quickly.
    • Amazing descriptions: Prospective tenants want to have a feel for and be excited about a property before they see it in person. Accurate, honest, yet engaging descriptions help set the scene and entice tenant interest.
    • 360 video tours: We are the only Placentia, CA property management company to provide thorough 360 virtual tours of our properties. Potential tenants can “walk” around the property to see if it’s suitable for their needs. This allows us to send only truly interested individuals to your property.
    • Professional photos: To gain maximum exposure, our beautiful, professional photos (and 360 tours) are listed on Zillow, Trulia, Realtor, Homes, and Apartments.com plus an additional 25 sites.
    • Pet screening: Since three out of four applicants have pets, we know they’re vital to securing tenancies quicker. Therefore, we use a thorough 3rd party pet screening company to verify each pet the tenant has.
    • 24-hour maintenance center: Delayed maintenance is why tenants move, so we like to keep them happy with our 24/7 service.

    Other services:

    • Automatic renter insurance
    • Repair surveys
    • Online rent and proceeds
    • Owner portal
    • Same day deposits
    • Buying/selling with our sister company Classic Realty

    How Much Does All This Cost?

    Genuine Property Management doesn’t aim to be the cheapest. Instead, we concentrate on providing the best value. This involves researching 125 other Orange County property management companies every year to see how we can maintain providing a best-value service.

    Our pricing is simple and clear, with no hidden “junk fees” like charging for key copies or sending out a renewal. What you pay is what you pay:

    Commercial property management:

    • 5% per unit

    Residential property management:

    • 7% for one home
    • 5% for 2-4 units
    • 6% for 5+ units

    No costs are paid upfront. We only take our fee when the deposit and rent check is in hand. If you decide that you don’t want to work with us anymore, you’re free to leave at any time, and we offer a full 60-day 100% money-back guarantee.

    How Long is the Contract?

    We are the only Placentia, CA property management company to offer a true “month to month” service. That means if you’re not happy with us, then you can cancel our services at any time.

    With no long-term contract and our 60-day money-back guarantee, there’s no risk to you as a landlord. We want you to feel absolutely comfortable that you’re not being backed into a corner with no way out.

    To learn more about how we can help you succeed as a landlord, simply contact our team! Call us at (844) SO-GENUINE, or use our online contact form to reach out.

    I had been looking for a good property management company for a while and had a bad experiences before which made me feel skeptical of ALL property management companies. HOWEVER, Genuine Property Management was my first choice once I realized all they did for landlords. I can say it is the best and smartest decision I made for professional management. Thanks, guys!
    Heidi Gilley
    Heidi Gilley
    11:46 25 Nov 20
    Joey was great, as always! Nice to have water heater replaced in record time, no one likes cold showers! Vendor was professional, respectful of unit, and...
    Angie H.
    Angie H.
    19:47 23 Nov 20
    I would like to thank Genuine Property Management who found a renter for my investment property within one week of being listed. Wish I can give one extra star because 5 Stars aren't enough to describe how awesome they are at what they do.
    Mattie Briggs
    Mattie Briggs
    12:06 19 Nov 20
    Genuine Property Management was responsive when marketing our two properties.It only took a few days to lease one and a month to find another great tenant. They don’t rush to approve anyone – they take tehir time to find quality which is greatly apprecicated. We are very pleased. Catherine and Tony are true assets and completely professional. We highly recommend it.
    Mabel Paulk
    Mabel Paulk
    09:34 18 Nov 20
    I rented a fabulous apartment for a few years and Genuine Property Management was our apartment building management company. I have nothing but wonderful things to say about Catherine and her team. They were quick to fix anything that needed fixing and they always were there when I had a problem. I would highly recommend using Genuine for renting a home. You're in great hands.
    Cynthia Bagby
    Cynthia Bagby
    11:50 16 Nov 20
    I worked with Catherine from Genuine Property Management as a tenant who was moving out of a unit. Catherine was kind, responsive and always available to answer my questions. It was a pleasure working with her, even from a tenant side of the equation. I would highly recommend her services!
    Carly Simard
    Carly Simard
    21:30 12 Nov 20
    I hired Marcel and his team a few years ago for my property management needs and let me tell you, they are TERRIFIC. Megan has always gotten my vacant units leased, Matt has always taken care of my repair requests, and Catherine makes sure all questions and concerns are addressed immediately. If you’re a landlord and on the fence about handing your property over to a management company, TRUST THIS COMPANY.
    Monica Logan
    Monica Logan
    06:42 10 Nov 20
    Great Property Management Company, very caring and compassionate. They take care of your home! What a great relief especially with the new laws about covid19 evictions! They are very knowledgeable!
    Chelsey Anne Boyd
    Chelsey Anne Boyd
    16:28 29 Oct 20
    The team at Genuine Property Management is top notch! My buddy and I just moved into town without much planning ahead, we drove past a rental property with this company's contact on it so we called them right then and there. We were able to get inside on the same day and put in an application that evening. They were quick to respond, very friendly and we are happy to say...we love our new home!
    Ari Wayne
    Ari Wayne
    22:57 28 Oct 20
    Working with Genuine Property Management was very easy. They were all the time helpful.
    maxine vicente
    maxine vicente
    13:48 23 Oct 20
    Genuine Property Management looks after my needs as a property owner as well as the needs of the tenents. I would highly recommend to property owners and prospective tenents. Very experienced and good repairs!
    shirley risley
    shirley risley
    09:30 20 Oct 20
    I have been extremely pleased with the responsiveness and professionlism of Genuine Property Management and particularly the owner Marcel.
    tracey jarboe
    tracey jarboe
    10:08 18 Oct 20
    I’m a new tenant in a property that GPM manages and they’ve made the entire process from viewing the home, to application submission, to move in day run so smoothly. Megan was just the sweetest! I am looking forward to a great year at my new home and working with this company!
    Alicia Arriaga
    Alicia Arriaga
    02:04 15 Oct 20
    Genuine Property Management has been managing my rental property. Made the experience as comfortable as it gets. True professional, honest, responsive and organized.
    sherri forbes
    sherri forbes
    14:32 14 Oct 20
    I hired Marcel and his team two years ago and it was the best decision I've ever made. They're quick, efficient, and provide nothing less than exceptional service to myself, and my tenants. Thank you GPM team!
    Claudia Kathryn
    Claudia Kathryn
    22:07 13 Oct 20
    Had to make a couple of maintenance calls for my unit and they have been easy to reach. I also appreciate them respecting and following the precautions in place due to Covid.
    Erika Stephenson
    Erika Stephenson
    02:21 09 Oct 20
    I am a landlord that hired these guys a couple years ago and they were PHENOMINAL! Very friendly and professional team, always got back to me right away. Highly recommend!
    Monique Fordyce
    Monique Fordyce
    21:11 08 Oct 20
    Monique Fordyce
    Monique Fordyce
    19:30 08 Oct 20
    I own a four Plex in Huntington Beach that was managed by another property management company. They did not do inspections, they did not check for mold and other safety hazards, and they didn’t even make sure I had proper smoke detectors. When these issues came to my attention I knew I needed to make a change in management companies. I spent hours and hours doing research on the Internet trying to find the best property management company at a fair price. I came across genuine property management and hired them back in March 2020. Do yourself a favor, stop doing looking and hire this company. Marcel has been an absolute pleasure to work with. His staff is well trained and great at serving my needs and the needs of my tenants. I feel confident that they will do proper inspections and check for Safety issues within the property. I’m not going anywhere else.
    Robert Sittman
    Robert Sittman
    13:49 18 Aug 20
    I own a four Plex in Huntington Beach that was managed by another property management company. They did not do inspections, they did not check for mold and other safety hazards, and they didn’t even make sure I had proper smoke detectors. When these issues came to my attention I knew I needed to make a change in management companies. I spent hours and hours doing research on the Internet trying to find the best property management company at a fair price. I came across genuine property management and hired them back in March 2020. Do yourself a favor, stop doing looking and hire this company. Marcel has been an absolute pleasure to work with. His staff is well trained and great at serving my needs and the needs of my tenants. I feel confident that they will do proper inspections and check for Safety issues within the property. I’m not going anywhere else.
    Robert Sittman
    Robert Sittman
    13:46 18 Aug 20
    During covid19 its so hard as it is. Unemployed and all but I am thankful for this new manager Katherine. She sent out information about rent help and my family and I are greatful. It shows they care about us. I have told my friends and family how amazing these people are and they deserve more than 5 stars. Thank you again for always being responsive to all my inquiries!
    Frank BlizPerslnal
    Frank BlizPerslnal
    17:38 29 Jul 20
    Jessica Salazar
    Jessica Salazar
    06:34 25 Jul 20
    Just moved into a property managed By Genuine Property Mgmt. and everything has been very smooth. Megan Hedges has been terrific. Super responsive and...
    Mike W.
    Mike W.
    17:46 22 Jun 20
    Priscilla, Megan and Matt were so easy to work with. This was our first time going though a property management company and it was such a great fast experience. They always answered all my questions even when I bugged them multiple times lol .They all made us feel at home and like family, Definitely recommend them 100% Thank you for helping us find our home GPM !!
    Mary Rodriguez
    Mary Rodriguez
    23:05 20 Jun 20
    Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained. Their staff is diligent and works hard to take care of their clients. They are always easy to reach by telephone, text or email and if I have to leave a message they are quick to respond. This is a solid property management company!
    chris rabay
    chris rabay
    21:31 16 Jun 20
    Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained....
    Chris R.
    Chris R.
    14:30 16 Jun 20
    Genuine is an awesome company! They are very helpful, pay close attention to your needs and always have a good attitude.
    Giselle Cornejo
    Giselle Cornejo
    18:58 08 Jun 20
    We began utilizing Marcel and his team over 2 years ago, to manage a rental property near Lake Mission Viejo and were very pleased at his personal and hands on approach. The management fees are very reasonable. His company now manages two other rental properties of our close friends, and the experience we have all had with his team has been excellent. On top of that, the properties are inspected regularly to ensure that they are kept in good condition by the renters, and all renters are very thoroughly screened. His office uses a convenient digital system that we can access to view monthly statements, repair documents and other reports. We highly recommend Genuine PM to anyone looking for someone to manage their property!
    C Color LLC
    C Color LLC
    16:50 08 Jun 20
    We have a business relationship with Marshall and associates for over 5 years and they have been nothing but professional, courteous and truly pleasure to deal with. Highly recommend their services to anybody.
    Dean Hassanali
    Dean Hassanali
    17:39 06 Jun 20
    On behalf of Restoration Pros. LLC:Working alongside Genuine Property Management as a vendor has been a pleasure for everyone in our company! Very professional team here. Their top notch communication has made working with them very smooth and enjoyable. We've created a great partnership, and we look forward to servicing their properties.
    Aerielle LaCarra
    Aerielle LaCarra
    20:40 05 Jun 20
    Genuine Property Management is a thoughtful and professionally run company. Their strong communication and ability to work with vendors in the interest of their clients, has helped us to provide the best cost effective services. Genuine PM has proven to be a valued industry partner who absolutely puts the interests of their clients at the forefront of their business model. Our hats off to Genuine Property Management from Buffalo Maintenance Inc.
    jose hernandez
    jose hernandez
    19:50 05 Jun 20
    I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From scheduling to view a property, to the application process and even scheduling maintenance it's been a very seamless process. I initially dealt with Jonathan which is no longer at the company but Matt who took over has been just easy to coordinate with. Thanks for taking care of my service request quickly!
    Ronald Tai
    Ronald Tai
    16:36 05 Jun 20
    Great property Management company who care about their tenants well being.
    Annette M.
    Annette M.
    10:13 05 Jun 20
    I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From...
    Ron T.
    Ron T.
    09:35 05 Jun 20
    Genuine is a top notch management firm. Your property management and investment advice could not be left to a better business. Marcel is a great wealth of knowledge for anything real estate!
    Randall Zambory
    Randall Zambory
    01:51 05 Jun 20
    Great company to work with. Always on time and very helpful. I would definitely recommend them to all my friends and family.
    Joe A.
    Joe A.
    18:14 03 Jun 20
    We have worked with Genuine Property Management for a little over a year now! Joey is so on top of things, and very responsive to the tenants needs. I...
    Sassy S.
    Sassy S.
    07:22 03 Jun 20
    I messaged Genuine Property Management to get help renting my home in Lakewood, CA. Marcel was great at answering right away. He unfortunately couldn't help...
    Melanie F.
    Melanie F.
    11:45 27 May 20
    Marcel and his team are second to none! They are professional and always attentive to detail. They keep my tenants happy and are always there when I have questions or concerns. I would definitely recommend them if you are looking for a property management team.
    Matthew Caldwell
    Matthew Caldwell
    16:44 25 May 20
    Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way possible! All the staff at Genuine Property Management has been great! Jonathan has always been very efficient at dealing with all the repairs in our property. Priscilla and all the agents always get back to me quickly and with positive solutions. I would recommend this business to all my friends.
    Dafne Giaconi
    Dafne Giaconi
    01:54 25 May 20
    Genuine is truly amazing! Marcel Ford and his team took care of everything. They were very transparent with all of my concerns and my questions were answered honestly and professionally. They truly have my back! They are a hard working, efficient group of people who will always put you first. Thank you Genuine! Will come back to work with you soon! Best property management out there.
    Mila Maricic
    Mila Maricic
    18:32 23 May 20
    Genuine was heaven sent for my wife and I. We live outside of CA and after our longtime PM decided to change business paths we were forced to interview for a new PM, which can be quite distressing. We were concerned we would have to sign with a less than satisfying PM because none seemed to satisfying all of our needs. Finally we landed on the phone with Marcel and without knowing he immediately impressed us with his approach, attitude and ability to listen. We did continue our other PM interviews but nobody could touch Marcel and since signing up with Genuine we have been nothing short of happy and fully satisfied. Always professional, always responsive and always on top of everything. Genuine is the best. Thanks to Marcel and his awesome team at Genuine!
    MIKE CARACENA
    MIKE CARACENA
    23:37 21 May 20
    We have been renting our home from Genuine going on our 3rd year now and have been very pleased with them. My husband is a manager in property management...
    Jeanine O.
    Jeanine O.
    08:24 13 May 20
    Working with Genuine Property Management was a breeze. We had a short timeline to get into a new place and they worked seamlessly to make this move possible. Megan and Priscilla responded to all of our questions and worked with us to get our documents in order for a quick turn around. Would highly recommend using Genuine Property Management and Megan for a pain free move.
    Sam Treadway
    Sam Treadway
    00:52 13 May 20
    Awesome management company- thank you guys for everything!!
    Laurie Ellen Park
    Laurie Ellen Park
    02:45 27 Feb 20
    I use Genuine for a property in OC and I LOVE them! They went above and beyond to find me with Sergio tenants, do a great job maintaining the property, and...
    Laurie E.
    Laurie E.
    18:43 26 Feb 20
    We have worked with Genuine Property Management for the last year and we are completely grateful with how fast they respond to our inquiries. As soon as we send Joey or Jonathan an email, they respond immediately and take care of any outstanding issues. We are truly blessed to have these two guys as part of our team and look forward to grow our professional relationship. Thank you Genuine Property Management!
    Chris Flores
    Chris Flores
    22:41 31 Jan 20
    Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way...
    Dafne Z.
    Dafne Z.
    13:59 17 Jan 20
    It's a pleasure working with Jonathan! He is extremely friendly, prompt in his response and is always professional.
    Julie Eyssallenne
    Julie Eyssallenne
    18:04 15 Jan 20
    This is the best ever management company seen before Marcel ford it's one of the best managers and his core worker Jonathan’sBoth of them they're one of the best people you going to ever met before in a minute when company
    Jose Garcia
    Jose Garcia
    21:39 12 Oct 19
    Professional, courteous and knowledgeable! All my dealings with this company have been a great. The owner seems to really care about his clients, which is...
    Joe R.
    Joe R.
    15:37 30 Sep 19
    At first I was skeptical that they would be able to do all they said they would do but they have far exceeded all our expectations! We're most happy with how well they communicate everything that is going on and how they gave us our own online account to see the details of our property at all times! We couldn't be happier with them!
    Sean Losigiand
    Sean Losigiand
    02:24 08 Aug 19
    EXCELLENT CUSTOMER SERVICE AND VERY CLEAN PROPERTIES! They are friendly and very informative. They will make sure that your stay is smooth and easy. They have a great communication system that allows you to download a phone app so you have all your property info. I definitely will come back and recommend Genuine Property Management! Thank you!!
    Delcina Grenville
    Delcina Grenville
    02:07 05 Aug 19
    We are pleased, and grateful, for the wonderful customer service Genuine Property Management provides. Marcel has always been on top of the details, prompt in his response and is extremely professional and knowledgeable. Although we've never met him in person, he strikes as a very thoughtful person, another excellent quality when you deal with people all day. Marcel is a pleasure to work with and eliminates the potential stress that would be there if we were trying to manage our property in all on our own. We would highly recommend Marcel, if you are looking for a rental or if you need a company to manage your rental property. Thank you so much indeed!
    Amir Rajput
    Amir Rajput
    21:46 30 Jul 19
    Great company! I've rented from other agencies before and had problems from all of them until I rented from GPM. Me and my wife were always treated great. When any maintenance is needed they were always on top of it. Everything was simple and smooth.
    Nickolas Merrick
    Nickolas Merrick
    01:49 23 Jul 19
    If you're in the market looking for a great property manager, look no further. Marcel is great! She is attentive to details and really knows how to take care of all things property related, while keeping you on the loop with your property. She eliminates any headache you might be experiencing with maintenance etc. Grateful!
    Maye Page
    Maye Page
    01:26 18 Jul 19
    They can do it all! If you're looking for a company that can be down to earth, personable, and make sure you get exactly what you need, then this is the company for you. Since day one, i knew my satisfaction was their top priority. Thanks so very much!
    Laura Bustamante
    Laura Bustamante
    05:47 17 Jul 19
    Throughout my time renting with them, they always respond quickly especially with repair requests. All the staff are very nice and honest. The only reason I'm not with them anymore is because I bought a house but should I choose to rent in the future they will be my first call.
    Nann Sepulvado
    Nann Sepulvado
    07:44 16 Jul 19
    I recently visited California and had an amazing experience with Genuine Property Management when looking for a new condo in Newport Beach. The staff was extremely friendly and helpful. Their fee is competitive as well. Our experience with Genuine Property Management has been nothing but awesome. Thankful I had the help from this management group.
    Myles McMillan
    Myles McMillan
    05:27 10 Jul 19
    Professional, friendly and caring team. Quick to inspect our place and return our deposit in full. I would highly recommend them!
    Willa Marie Fluer
    Willa Marie Fluer
    11:29 14 May 19
    Genuine Property Management is a consummate professional. They are efficient, honest, and attentive to the needs of the property and its tenants. I highly recommend to all owners.
    Mitch Walter
    Mitch Walter
    03:30 26 Mar 19
    We have just rented property and did not realize what working with a property management company would be so amazing! Overall a fantastic place to live. They really go over and above to make your living an absolute delight. Thank you so much!
    Olivia Catill
    Olivia Catill
    02:57 22 Mar 19
    Coming from someone who has rented 3 places in the area I was pleasantly surprised with the great service. Staff was helpful, communicative and advocated for us throughout the whole process. Excellent experience!
    Anthonette Rodicnem II
    Anthonette Rodicnem II
    07:05 19 Mar 19

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