La Palma CA Property Management
Genuine Property Management in The City of La Palma, CA
What would you say if we told you that we could help you make more money and give you more time to spend on whatever you choose? Genuine Property Management does just that for landlords in La Palma, CA and beyond. Whether you have a residential or commercial property, our unique service model is designed to suit the needs of landlords and renters.
When managing a property is going well, all is great. When it becomes challenging, it is like a living nightmare. We understand how that can impact your life and your income. From minor hiccups that take time to fix, to more significant challenges such as properties that become vacant unexpectedly, we can handle those problems for you.
We are experts in both residential property management and commercial property management. Managing properties in and around La Palma, CA, we know the kinds of properties that are available and we understand what renters want. We use our experience, our expert techniques, and our networks to connect the two.
What Will Working with Genuine Property Management Mean for You?
Here are some of the benefits of working with Genuine Property Management:
Pricing: Not sure what to charge? We can take the uncertainty out of pricing with our years of experience and our ability to look at comparable rentals in La Palma, CA. To back up our work, we provide a free, detailed valuation report so you will understand how much your property is worth and why.
Marketing: Many rental businesses use a few poorly taken photos and a listing here and there to “market” your property to prospective renters. Marketing your property should involve understanding your potential clients and ensuring that your offering is aligned to them. Done right, marketing will attract quality candidates.
To this end, we use professional photography, social media, and the MLS to advertise your property. Not only will you have your rentals seen by many people, but they will be the right people; you will have quality leads and won’t waste any time trying to fill a vacant property.
One way that we attract tenants is through a 360-degree tour of your property. If you’ve not seen this before, that’s no surprise. We don’t know of any other commercial or residential property management companies in the area that offer this service. It definitely makes us stand out. The virtual tour allows potential renters to engage with your space easily, making them more likely to contact us for more details.
24-hour service: When property management companies close outside of business hours, they miss out on many interested, potential renters for whom that is the perfect time to make inquiries. We saw that this was a genuine need, so we offer a 24-hour leasing call center. We never miss a call.
Tenant screening: As we said, it’s not just about the number of leads, but the quality. We screen potential tenants to make sure that they are a good match for your property and to minimize the risk of issues down the line. Among other things, we check that their income is three times the asked rental amount, and we examine credit reports, nationwide eviction and criminal reports.
Prompt repairs: A lack of responsiveness and poor maintenance are high on the list of reasons why tenants move on. We eliminate this potential issue with our 24/7 repair center. Tenants can call us any time of the day or night and we will arrange the right contractor to deal with the problem fast.
We work with small, reliable, and reputable companies that we trust to take care of painting, plumbing, electrical issues, landscaping, and any other common problem you might expect in a residential or commercial property. Our service providers work closely with us, so they understand our high standards and they deliver whenever we call on them.
When you work with Genuine Property Management, we will keep costs down, make your tenants more satisfied, keep your property or properties occupied, and make your life more stress-free. All this with some stellar guarantees and a month-to-month contract so you are not locked in at any time.
Contact our professional team today to take the next step toward residential or commercial property management. Call Genuine Property Management at (844) SO-GENUINE, or use our online contact form to get in touch with us.
I had been looking for a good property management company for a while and had a bad experiences before which made me feel skeptical of ALL property management companies. HOWEVER, Genuine Property Management was my first choice once I realized all they did for landlords. I can say it is the best and smartest decision I made for professional management. Thanks, guys!
Heidi Gilley
11:46 25 Nov 20
Joey was great, as always! Nice to have water heater replaced in record time, no one likes cold showers! Vendor was professional, respectful of unit, and...
Angie H.
19:47 23 Nov 20
I would like to thank Genuine Property Management who found a renter for my investment property within one week of being listed. Wish I can give one extra star because 5 Stars aren't enough to describe how awesome they are at what they do.
Mattie Briggs
12:06 19 Nov 20
Genuine Property Management was responsive when marketing our two properties.It only took a few days to lease one and a month to find another great tenant. They don’t rush to approve anyone – they take tehir time to find quality which is greatly apprecicated. We are very pleased. Catherine and Tony are true assets and completely professional. We highly recommend it.
Mabel Paulk
09:34 18 Nov 20
I rented a fabulous apartment for a few years and Genuine Property Management was our apartment building management company. I have nothing but wonderful things to say about Catherine and her team. They were quick to fix anything that needed fixing and they always were there when I had a problem. I would highly recommend using Genuine for renting a home. You're in great hands.
Cynthia Bagby
11:50 16 Nov 20
I worked with Catherine from Genuine Property Management as a tenant who was moving out of a unit. Catherine was kind, responsive and always available to answer my questions. It was a pleasure working with her, even from a tenant side of the equation. I would highly recommend her services!
Carly Simard
21:30 12 Nov 20
I hired Marcel and his team a few years ago for my property management needs and let me tell you, they are TERRIFIC. Megan has always gotten my vacant units leased, Matt has always taken care of my repair requests, and Catherine makes sure all questions and concerns are addressed immediately. If you’re a landlord and on the fence about handing your property over to a management company, TRUST THIS COMPANY.
Monica Logan
06:42 10 Nov 20
Great Property Management Company, very caring and compassionate. They take care of your home! What a great relief especially with the new laws about covid19 evictions! They are very knowledgeable!
Chelsey Anne Boyd
16:28 29 Oct 20
The team at Genuine Property Management is top notch! My buddy and I just moved into town without much planning ahead, we drove past a rental property with this company's contact on it so we called them right then and there. We were able to get inside on the same day and put in an application that evening. They were quick to respond, very friendly and we are happy to say...we love our new home!
Ari Wayne
22:57 28 Oct 20
Working with Genuine Property Management was very easy. They were all the time helpful.
maxine vicente
13:48 23 Oct 20
Genuine Property Management looks after my needs as a property owner as well as the needs of the tenents. I would highly recommend to property owners and prospective tenents. Very experienced and good repairs!
shirley risley
09:30 20 Oct 20
I have been extremely pleased with the responsiveness and professionlism of Genuine Property Management and particularly the owner Marcel.
tracey jarboe
10:08 18 Oct 20
I’m a new tenant in a property that GPM manages and they’ve made the entire process from viewing the home, to application submission, to move in day run so smoothly. Megan was just the sweetest! I am looking forward to a great year at my new home and working with this company!
Alicia Arriaga
02:04 15 Oct 20
Genuine Property Management has been managing my rental property. Made the experience as comfortable as it gets. True professional, honest, responsive and organized.
sherri forbes
14:32 14 Oct 20
I hired Marcel and his team two years ago and it was the best decision I've ever made. They're quick, efficient, and provide nothing less than exceptional service to myself, and my tenants. Thank you GPM team!
Claudia Kathryn
22:07 13 Oct 20
Had to make a couple of maintenance calls for my unit and they have been easy to reach. I also appreciate them respecting and following the precautions in place due to Covid.
Erika Stephenson
02:21 09 Oct 20
I am a landlord that hired these guys a couple years ago and they were PHENOMINAL! Very friendly and professional team, always got back to me right away. Highly recommend!
Monique Fordyce
21:11 08 Oct 20
Monique Fordyce
19:30 08 Oct 20
I own a four Plex in Huntington Beach that was managed by another property management company. They did not do inspections, they did not check for mold and other safety hazards, and they didn’t even make sure I had proper smoke detectors. When these issues came to my attention I knew I needed to make a change in management companies. I spent hours and hours doing research on the Internet trying to find the best property management company at a fair price. I came across genuine property management and hired them back in March 2020. Do yourself a favor, stop doing looking and hire this company. Marcel has been an absolute pleasure to work with. His staff is well trained and great at serving my needs and the needs of my tenants. I feel confident that they will do proper inspections and check for Safety issues within the property. I’m not going anywhere else.
Robert Sittman
13:49 18 Aug 20
I own a four Plex in Huntington Beach that was managed by another property management company. They did not do inspections, they did not check for mold and other safety hazards, and they didn’t even make sure I had proper smoke detectors. When these issues came to my attention I knew I needed to make a change in management companies. I spent hours and hours doing research on the Internet trying to find the best property management company at a fair price. I came across genuine property management and hired them back in March 2020. Do yourself a favor, stop doing looking and hire this company. Marcel has been an absolute pleasure to work with. His staff is well trained and great at serving my needs and the needs of my tenants. I feel confident that they will do proper inspections and check for Safety issues within the property. I’m not going anywhere else.
Robert Sittman
13:46 18 Aug 20
During covid19 its so hard as it is. Unemployed and all but I am thankful for this new manager Katherine. She sent out information about rent help and my family and I are greatful. It shows they care about us. I have told my friends and family how amazing these people are and they deserve more than 5 stars. Thank you again for always being responsive to all my inquiries!
Frank BlizPerslnal
17:38 29 Jul 20
Jessica Salazar
06:34 25 Jul 20
Just moved into a property managed By Genuine Property Mgmt. and everything has been very smooth. Megan Hedges has been terrific. Super responsive and...
Mike W.
17:46 22 Jun 20
Priscilla, Megan and Matt were so easy to work with. This was our first time going though a property management company and it was such a great fast experience. They always answered all my questions even when I bugged them multiple times lol .They all made us feel at home and like family, Definitely recommend them 100% Thank you for helping us find our home GPM !!
Mary Rodriguez
23:05 20 Jun 20
Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained. Their staff is diligent and works hard to take care of their clients. They are always easy to reach by telephone, text or email and if I have to leave a message they are quick to respond. This is a solid property management company!
chris rabay
21:31 16 Jun 20
Being a vendor I see many properties managed by Genuine Property Management. I find their properties to always be in great condition and well-maintained....
Chris R.
14:30 16 Jun 20
Genuine is an awesome company! They are very helpful, pay close attention to your needs and always have a good attitude.
Giselle Cornejo
18:58 08 Jun 20
We began utilizing Marcel and his team over 2 years ago, to manage a rental property near Lake Mission Viejo and were very pleased at his personal and hands on approach. The management fees are very reasonable. His company now manages two other rental properties of our close friends, and the experience we have all had with his team has been excellent. On top of that, the properties are inspected regularly to ensure that they are kept in good condition by the renters, and all renters are very thoroughly screened. His office uses a convenient digital system that we can access to view monthly statements, repair documents and other reports. We highly recommend Genuine PM to anyone looking for someone to manage their property!
C Color LLC
16:50 08 Jun 20
We have a business relationship with Marshall and associates for over 5 years and they have been nothing but professional, courteous and truly pleasure to deal with. Highly recommend their services to anybody.
Dean Hassanali
17:39 06 Jun 20
On behalf of Restoration Pros. LLC:Working alongside Genuine Property Management as a vendor has been a pleasure for everyone in our company! Very professional team here. Their top notch communication has made working with them very smooth and enjoyable. We've created a great partnership, and we look forward to servicing their properties.
Aerielle LaCarra
20:40 05 Jun 20
Genuine Property Management is a thoughtful and professionally run company. Their strong communication and ability to work with vendors in the interest of their clients, has helped us to provide the best cost effective services. Genuine PM has proven to be a valued industry partner who absolutely puts the interests of their clients at the forefront of their business model. Our hats off to Genuine Property Management from Buffalo Maintenance Inc.
jose hernandez
19:50 05 Jun 20
I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From scheduling to view a property, to the application process and even scheduling maintenance it's been a very seamless process. I initially dealt with Jonathan which is no longer at the company but Matt who took over has been just easy to coordinate with. Thanks for taking care of my service request quickly!
Ronald Tai
16:36 05 Jun 20
Great property Management company who care about their tenants well being.
Annette M.
10:13 05 Jun 20
I've dealt with a number of property management companies as a tenant over my lifetime and I must say GPM has been one of the easier ones to deal with. From...
Ron T.
09:35 05 Jun 20
Genuine is a top notch management firm. Your property management and investment advice could not be left to a better business. Marcel is a great wealth of knowledge for anything real estate!
Randall Zambory
01:51 05 Jun 20
Great company to work with. Always on time and very helpful. I would definitely recommend them to all my friends and family.
Joe A.
18:14 03 Jun 20
We have worked with Genuine Property Management for a little over a year now! Joey is so on top of things, and very responsive to the tenants needs. I...
Sassy S.
07:22 03 Jun 20
I messaged Genuine Property Management to get help renting my home in Lakewood, CA. Marcel was great at answering right away. He unfortunately couldn't help...
Melanie F.
11:45 27 May 20
Marcel and his team are second to none! They are professional and always attentive to detail. They keep my tenants happy and are always there when I have questions or concerns. I would definitely recommend them if you are looking for a property management team.
Matthew Caldwell
16:44 25 May 20
Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way possible! All the staff at Genuine Property Management has been great! Jonathan has always been very efficient at dealing with all the repairs in our property. Priscilla and all the agents always get back to me quickly and with positive solutions. I would recommend this business to all my friends.
Dafne Giaconi
01:54 25 May 20
Genuine is truly amazing! Marcel Ford and his team took care of everything. They were very transparent with all of my concerns and my questions were answered honestly and professionally. They truly have my back! They are a hard working, efficient group of people who will always put you first. Thank you Genuine! Will come back to work with you soon! Best property management out there.
Mila Maricic
18:32 23 May 20
Genuine was heaven sent for my wife and I. We live outside of CA and after our longtime PM decided to change business paths we were forced to interview for a new PM, which can be quite distressing. We were concerned we would have to sign with a less than satisfying PM because none seemed to satisfying all of our needs. Finally we landed on the phone with Marcel and without knowing he immediately impressed us with his approach, attitude and ability to listen. We did continue our other PM interviews but nobody could touch Marcel and since signing up with Genuine we have been nothing short of happy and fully satisfied. Always professional, always responsive and always on top of everything. Genuine is the best. Thanks to Marcel and his awesome team at Genuine!
MIKE CARACENA
23:37 21 May 20
We have been renting our home from Genuine going on our 3rd year now and have been very pleased with them. My husband is a manager in property management...
Jeanine O.
08:24 13 May 20
Working with Genuine Property Management was a breeze. We had a short timeline to get into a new place and they worked seamlessly to make this move possible. Megan and Priscilla responded to all of our questions and worked with us to get our documents in order for a quick turn around. Would highly recommend using Genuine Property Management and Megan for a pain free move.
Sam Treadway
00:52 13 May 20
Awesome management company- thank you guys for everything!!
Laurie Ellen Park
02:45 27 Feb 20
I use Genuine for a property in OC and I LOVE them! They went above and beyond to find me with Sergio tenants, do a great job maintaining the property, and...
Laurie E.
18:43 26 Feb 20
We have worked with Genuine Property Management for the last year and we are completely grateful with how fast they respond to our inquiries. As soon as we send Joey or Jonathan an email, they respond immediately and take care of any outstanding issues. We are truly blessed to have these two guys as part of our team and look forward to grow our professional relationship. Thank you Genuine Property Management!
Chris Flores
22:41 31 Jan 20
Very pleased with this company! We've been with them for over 2 years now and Marcel is so friendly and efficient and gets things done in the best way...
Dafne Z.
13:59 17 Jan 20
It's a pleasure working with Jonathan! He is extremely friendly, prompt in his response and is always professional.
Julie Eyssallenne
18:04 15 Jan 20
This is the best ever management company seen before Marcel ford it's one of the best managers and his core worker Jonathan’sBoth of them they're one of the best people you going to ever met before in a minute when company
Jose Garcia
21:39 12 Oct 19
Professional, courteous and knowledgeable! All my dealings with this company have been a great. The owner seems to really care about his clients, which is...
Joe R.
15:37 30 Sep 19
At first I was skeptical that they would be able to do all they said they would do but they have far exceeded all our expectations! We're most happy with how well they communicate everything that is going on and how they gave us our own online account to see the details of our property at all times! We couldn't be happier with them!
Sean Losigiand
02:24 08 Aug 19
EXCELLENT CUSTOMER SERVICE AND VERY CLEAN PROPERTIES! They are friendly and very informative. They will make sure that your stay is smooth and easy. They have a great communication system that allows you to download a phone app so you have all your property info. I definitely will come back and recommend Genuine Property Management! Thank you!!
Delcina Grenville
02:07 05 Aug 19
We are pleased, and grateful, for the wonderful customer service Genuine Property Management provides. Marcel has always been on top of the details, prompt in his response and is extremely professional and knowledgeable. Although we've never met him in person, he strikes as a very thoughtful person, another excellent quality when you deal with people all day. Marcel is a pleasure to work with and eliminates the potential stress that would be there if we were trying to manage our property in all on our own. We would highly recommend Marcel, if you are looking for a rental or if you need a company to manage your rental property. Thank you so much indeed!
Amir Rajput
21:46 30 Jul 19
Great company! I've rented from other agencies before and had problems from all of them until I rented from GPM. Me and my wife were always treated great. When any maintenance is needed they were always on top of it. Everything was simple and smooth.
Nickolas Merrick
01:49 23 Jul 19
If you're in the market looking for a great property manager, look no further. Marcel is great! She is attentive to details and really knows how to take care of all things property related, while keeping you on the loop with your property. She eliminates any headache you might be experiencing with maintenance etc. Grateful!
Maye Page
01:26 18 Jul 19
They can do it all! If you're looking for a company that can be down to earth, personable, and make sure you get exactly what you need, then this is the company for you. Since day one, i knew my satisfaction was their top priority. Thanks so very much!
Laura Bustamante
05:47 17 Jul 19
Throughout my time renting with them, they always respond quickly especially with repair requests. All the staff are very nice and honest. The only reason I'm not with them anymore is because I bought a house but should I choose to rent in the future they will be my first call.
Nann Sepulvado
07:44 16 Jul 19
I recently visited California and had an amazing experience with Genuine Property Management when looking for a new condo in Newport Beach. The staff was extremely friendly and helpful. Their fee is competitive as well. Our experience with Genuine Property Management has been nothing but awesome. Thankful I had the help from this management group.
Myles McMillan
05:27 10 Jul 19
Professional, friendly and caring team. Quick to inspect our place and return our deposit in full. I would highly recommend them!
Willa Marie Fluer
11:29 14 May 19
Genuine Property Management is a consummate professional. They are efficient, honest, and attentive to the needs of the property and its tenants. I highly recommend to all owners.
Mitch Walter
03:30 26 Mar 19
We have just rented property and did not realize what working with a property management company would be so amazing! Overall a fantastic place to live. They really go over and above to make your living an absolute delight. Thank you so much!
Olivia Catill
02:57 22 Mar 19
Coming from someone who has rented 3 places in the area I was pleasantly surprised with the great service. Staff was helpful, communicative and advocated for us throughout the whole process. Excellent experience!
Anthonette Rodicnem II
07:05 19 Mar 19