Aliso Viejo Property Management

From daily oversight to tenant communication, we cover everything required to maintain your real estate portfolio’s profitability and ensure long-term tenant relations.

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    Take a Look Inside Genuine Property Management!

    Who Can Benefit From Aliso Viejo Property Management?

    property owners

    I'm a Landlord

    Managing rental properties in Aliso Viejo can be demanding, but our experienced property management team makes it seamless. We provide around-the-clock emergency support and conduct comprehensive property inspections every 90 days and at nine months to ensure tenants are complying with lease agreements and maintaining the property.

    After years of providing residential rental management for hundreds of properties, we have the expertise necessary to handle your real estate investment with care.

    commercial property management services

    I’m Interested in Commercial Services

    For those with commercial properties in Aliso Viejo, our full-service management approach is tailored to meet your specific needs. We utilize our knowledge in development, brokerage, and asset management to craft strategies that maximize your returns and enhance the value of your commercial real estate.

    looking for residential properties

    I’m a Renter

    Finding the perfect Aliso Viejo rental is a breeze with our user-friendly platform. Explore virtual tours, high-resolution photos, and detailed property descriptions to find your ideal home. Filter by size, pet policies, price range, and more. Check out our vacancy page to view available properties and submit your application online!

    Effortless Property Management in Aliso Viejo, CA

    Owning rental property can be highly rewarding, but managing it requires considerable effort and expertise.

    Working with a skilled property management team can ease the pressures of ownership and help increase both the value and attractiveness of your rental. As a leading property management firm in Aliso Viejo, Genuine Property Management is dedicated to optimizing the performance of your investment property.

    Our Aliso Viejo rental services cover every aspect of residential property management, including tenant screening, full-service maintenance, online rent collection, and monthly accounting. We keep the property in great condition and make sure your tenants have a positive experience.

    Why Choose Our Aliso Viejo Property Management Services?

    Our Southern California property management services come with two significant assurances. First, we do not lock you into long-term contracts. We are committed to earning your business every month, and if you are not satisfied with our services, you can cancel at any time.

    Second, we offer a money-back guarantee. Should our service fall short of your expectations during the first 60 days, let us know. We’ll issue a full refund and close out your agreement immediately. We are confident in our ability to manage your rental property effectively and are committed to your satisfaction.

    Upfront fees are not required for market research, property marketing, paperwork, or onboarding. We’re compensated only when the rent and deposit are paid, so we focus on finding qualified tenants. If your tenant moves out before their lease ends, we’ll place another at no added charge, keeping your rental running smoothly.

    24/7 emergency maintenance service

    24/7 Emergency Service and Maintenance Requests

    online rent patment portal

    Online Applying, Rent Payment and Proceeds

    virtual tours

    Virtual Tours and Professional Photos

    renters insurance coverage<br />

    100% Renters Insurance Coverage

    virtual tours

    Resident and Owner Portals

    vendors to handle repairs

    Over 70 Vendors To Handle Simple to Major Repairs

    tenant screening

    Screening and Reports

    credit building and reporting

    Credit Building and Reporting

    Property management team

    A Team That Treats You Like Family!

    370 video tours

    3D Virtual Tours

    marketing exposure

    Massive Marketing Exposure

    residential property

    Residential, Retail, and Commercial

    Aliso Viejo Appeals to Quality-Conscious Renters

    Aliso Viejo offers a blend of residential neighborhoods, business parks, and outdoor recreation. Tenants are often professionals and families who prioritize convenience, good schools, and access to hiking and biking trails. Rental properties here perform best when managed with attention to quality, presentation, and timely service.

    Property owners here can benefit from professional real estate services to help them manage their investment properties and get the highest possible return on investment.

    Real Reviews From Real Customers

    Allie Blakely
    1 month ago
    Bette and Carol went above and beyond to find me the perfect place. I highly recommend Genuine Property Management.
    LeAnna Nguyen
    1 month ago
    GPM has a very responsive team! Myriam responds to my maintenance requests and questions super quickly and is so nice about it!
    Brenda Arrieta
    2 months ago
    GM helped my family find an amazing townhouse, and we’ve been happily living here since November of last year. Anytime we’ve needed maintenance, they have been incredibly responsive and quick to resolve any issues. The staff consistently provides excellent customer service, and I can honestly say this is the best property management company I’ve ever worked with. We truly appreciate their professionalism and dedication to their residents.
    David Cho
    4 months ago
    Shannon, Myriam, and Alan at Genuine Property Management has always been responding to my inquiries quickly and assisting with any of the maintenance issues since we moved in. Kevin, our main handyman is excellent on communicating and getting things done as quickly as possible which I very much appreciate.
    Bree Louis
    4 months ago
    Working with Genuine Property management was a very positive experience. The process was fast and easy with great communication. I highly recommend them to anyone. Carol was such great help and very professional.
    Response from the owner:Thank you Bree for the kind words. Carol is a gem. Your Genuine Team!
    Coby Perry
    4 months ago
    Response from the owner:Thank you Coby for the kind words! Genuine PM
    B Lopez
    6 months ago
    I’ve been renting with GPM for the past few years now and I am happy to say that everyone I’ve worked with has been great, especially Bette, Alan and Tori. They are always very responsive to questions and have always tackled my maintenance requests extremely fast. The last place I rented from was trying to raise my rent illegally and now it’s great working with people who know what they’re doing. If you can rent from GPM, you won’t be sorry!
    Ray
    8 months ago
    A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
    Ray
    8 months ago
    A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on Sunday. Their maintenance manager was at the triplex...
    Micaela Rodriguez
    10 months ago
    They were so informative and helpful!
    Mark D.
    10 months ago
    Update - I've been a tenant with Genuine Property Managment for nearly 5 years. They are extremely timely and proactive when any issues arise, very...
    Nicole Adamson
    10 months ago
    Property management company was very professional and quick to respond. The only thing I did not like was having to fill out a very detailed application before we could even view the property. We were also required to fill out a pet application with a non refundable fee- again, all before even being able to view the property. The application fees were refundable if we didn’t end up moving forward which I appreciated. Overall, it was a smooth process and Carol was very responsive. I understand wanting serious, acceptable applicants but there should be a simpler “pre-application” to view instead of an entire application process. Maybe this is normal but I have never seen this before.
    Hanoi C.
    10 months ago
    Genuine property management , unbelievable company , very professional people to do business with , specially carol estrada , I'm very recommend everybody...
    Hanoi Chang
    10 months ago
    Best company to do business with , very professional people and very transparent , specially Carol Estrada , she’s very professional and very knowledgeable , I’m very impressed the way she handles business , 100 % recommend , Carol Estrada has the best reputation
    Jennifer T.
    11 months ago
    I'm so grateful for the swift responses, clear communication and consistent support from the team at Genuine Property Management, especially Bette! They...
    Garrett K.
    1 year ago
    Have lived in Costa Mesa for 4 years now. My experience in finding a home and going through the preliminary processes has been nothing but amazing with...
    Sharri Hillman
    1 year ago
    Genuine property management made my move in so easy. They were helpful right in the beginning to get every detail so I could rent one of their beautiful homes. carol and shannon literally worked so hard and we so kind and easy to work with. Thank u carol and shannon.
    The Chief ..
    1 year ago
    carol and shannon LITERALLY worked so hard getting us qualified. this management company was so kind and easy to work with.. so grateful these are our...
    Patrick H.
    1 year ago
    Just had my first experience with Genuine Property Management and couldn't be more pleased. From the very beginning, Bette Lloyd was incredible at ensuring...
    Carolina Basora
    1 year ago
    Myriam in maintenance is fantastic. The team who attends the repairs calls are always courteous, knowledgeable and respectful of property.
    Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in answering all the questions we had. Genuine property management have been nothing but friendly, welcoming and informative. Thank you!
    Janette J.
    1 year ago
    Upon sending a request to submit an application, so we can view a property, the process was very efficient. Carol and Shannon were super helpful in...
    Angela Mejia
    1 year ago
    I spoke to Alan he offered great service, fast response and very professional. Genuine has great services.
    Demmi Mejia
    1 year ago
    Amazing service! Quick response! Always available! Thank you Alan for all your help 🔥
    Ann P.
    1 year ago
    I would say this is by far the best property management company I have had to deal with Hendi was our first contact really nice man, very easy to work with...

    Why Choose Genuine Property Management’s Aliso Viejo Rental Services?

    At Genuine Property Management we offer comprehensive residential real estate investment management. We’ll take care of your Aliso Viejo rental home whether it’s a:

    • Condo
    • Apartment
    • Single-family home
    • Multi-unit building

    Our property managers pride themselves on providing industry-leading services that go beyond the usual emergency maintenance and conducting market research and, instead, encompass everything from analyzing your real estate portfolio and maximizing return on investment to carrying out background checks to screen for qualified tenants.

    Some of our most sought-after services for residential properties in Orange County are described below.

     

    aliso viejo photograph

    Rental Valuation

    Your residential property should add to your income without adding to your stress levels. That starts with setting the right rental rates. Unless you know the local market, what renters are seeking, and how your own property compares with others in Aliso Viejo, you may miss the mark on setting fair market rent, thus reducing your income or reducing your chances of finding a good long-term tenant.

    Before listing your property to rent, our team suggests ways you can improve the quality and appeal of your property to local renters.

    Through qualitative research and market segmentation, we then compile a free rental evaluation report that sets out your property’s ideal rental price. We draw on various types of market research to ensure your property is the most attractive it can be to high-quality tenants while still maintaining or improving your ROI. The end result is a property with a strong income and a low vacancy rate.

    Marketing

    We understand that when it comes to rental properties, the devil is in the marketing. That’s why we use a variety of mediums to ensure your property gets the best exposure possible.

    Our techniques don’t just stop at using beautiful photographs and taking advantage of social media. Instead, we expertly market your residential property using our 360-degree video tours, a network of web listings, and carefully crafted descriptions. We know how (and where) to market for the tenants you want.

    Tenant Screening

    Finding the right tenant isn’t only about identifying someone who will pay their rent on time and stick to their lease agreement. It’s about finding quality tenants who want to stay in your property long-term. The longer a tenant stays, the better your ROI and the less likely you are to have a vacant property standing around.

    That’s why we go the extra mile when it comes to tenant screening and evaluation.

    Before moving forward with the leasing process, we screen each prospective tenant for income, credit, eviction history, personal references, and even their pets in the case of an animal-friendly property. We know that you benefit most from good tenants who treat the property well and stick around for a long time.

    Maintaining Tenant Relationships

    One of our most popular services is our tenant retention programs. As one of the best property management companies in Southern California, we know how important it is for property owners to keep their tenants around for a long time. That’s why we take care of all aspects of the tenant-landlord relationship, from collecting rent and managing security deposits to maintaining properties to the highest standard possible.

    Full-Service Maintenance

    As part of our comprehensive maintenance service, we partner with trusted service providers in the area to provide 24/7 assistance in case of emergency repairs, keep up with routine maintenance, and ensure your property is kept in good condition at all times.

    Our speedy maintenance service is just one of the things tenants and property owners alike appreciate most about working with us.

    Rent Collection

    Collecting rent and keeping track of rent payments doesn’t have to be difficult. With Genuine Property Management, you can take advantage of online rent collection that allows tenants to pay rent online, any day of the week, not just during business days.

    We also offer a variety of other payment methods that ensure rent is quickly and easily deposited into your bank account.

    In addition to rent collection, our team at Genuine Property Management can take care of all your monthly accounting needs and provide you with monthly statements of your expenses, income, profit, and ROI.

    There are plenty of advantages that come from working with an experienced property management company. At Genuine Property Management, all of these advantages come together to ensure that you gain the most you can out of your property.

    Frequently Asked Questions

    What services does Genuine Property Management offer in Aliso Viejo, CA?

    In Aliso Viejo, CA, we provide a full range of property management services, including rental evaluation, tenant acquisition, lease management, property inspections, emergency maintenance coordination, rent collection, and detailed accounting with monthly statements. We also offer legal support, handle evictions, and provide 24/7 emergency assistance.

    How does Genuine Property Management screen tenants in Aliso Viejo, CA?

    For properties in Aliso Viejo, CA, we ensure tenant reliability by conducting extensive background checks, reviewing credit reports, confirming rental history, and verifying employment to find tenants who will respect your property and meet lease obligations.

    What are the management fees for properties in Aliso Viejo, CA?

    Our management fees in Aliso Viejo, CA are structured as follows: 7% for single-family homes, 6.5% for properties with up to four units, and 6% for larger multi-unit properties. We ensure clear pricing with no hidden fees.

    Aliso Viejo property management
    Property Management offer in Aliso Viejo

    How does Genuine Property Management handle property maintenance in Aliso Viejo, CA?

    Our tenant retention programs address maintenance requests promptly and efficiently. Tenants report problems online, and we coordinate repairs with trusted local contractors, providing you with detailed reports and invoices for all maintenance work.

    Can I terminate my property management contract in Aliso Viejo, CA if needed?

    Yes, in Aliso Viejo, CA, you can end your property management contract at any time without penalties. Additionally, we offer a 60-day money-back guarantee if you are not satisfied with our services within the first two months.

    Serving All Orange County & Long Beach, CA